Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Flexible Schedule
Job Description
The hiring organization is a dedicated hospice care provider committed to supporting patients and families during end-of-life journeys. Hospice care organizations focus on providing compassionate, patient-centered care tailored to improve the quality of life for those facing terminal illnesses. This establishment values empathy, respect, and professionalism in all interactions, creating a supportive environment for both patients and staff. As a critical frontline staff member, the Receptionist plays an essential role in facilitating communication and smooth operations within the hospice setting, ensuring that every visitor and caller feels welcomed and receives prompt, accurate information.
The Receptionist role is primarily responsible... Show More
The Receptionist role is primarily responsible... Show More
Job Requirements
- One-year certificate from college or technical school
- Three to six months related experience and/or training
- Communication skills
- Ability to understand and carry out instructions furnished in written, oral, or diagram form
- Knowledge of death/dying issues and awareness of Hospice mission and philosophy
- Knowledge of medical terminology
- Computer skills including Word, Outlook, Excel, and Internet Explorer
Job Qualifications
- One-year certificate from college or technical school
- Three to six months related experience and/or training
- Communication skills, ability to speak effectively to customers or employees or organization
- Ability to understand carry out instructions furnished in written, oral, or diagram form
- Knowledge of death/dying issues and awareness of Hospice mission and philosophy
- Knowledge of medical terminology
- Computer skills: Word, Outlook, Excel, Internet Explorer
Job Duties
- Answers telephone and uses knowledge of organizational structure to route calls and/or messages to appropriate staff for appropriate decisions or actions
- Greets visitors to the office in a friendly and helpful way, discerns their needs, and refers them to the proper staff person or meeting room
- Addresses and reads/sends email messages in a timely manner
- Performs office activities that promote smooth operation of the agency and organizational goals
- Ensures that the phones switch to answering service at 4:30 PM with correct info about after-hours coverage and back up
- Is at workstation at 8:00 AM
- Retrieves any messages that have been left
- Receives shipments from USPS, UPS, FedEx, etc. and routes to appropriate staff
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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