Front Desk Receptionist (Physical Therapy Office)

Edison, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Work Schedule

Fixed Shifts

Benefits

Paid Time Off

simple IRA

Medical insurance

Dental Insurance

Vision Insurance

supportive work environment

Opportunity for career growth

Job Description

Body Moksha Physical Therapy is a dedicated healthcare establishment located in Chatham, New Jersey, specializing in personalized physical therapy services aimed at active adults in their 40s to 60s. Since its inception in 2016, Body Moksha has committed itself to delivering top-tier, insurance-free care in a warm and welcoming environment that prioritizes patient relationships over transactions. This focus on individualized care has garnered a loyal patient base primarily through referrals rather than advertising, reflecting the trust and satisfaction of those served. The clinic's mission is to help patients move better, maintain an active lifestyle, and manage pain without reliance on... Show More

Job Requirements

High school diploma or equivalent
Minimum 1 year of experience in administrative, front desk, or healthcare roles
Proficiency in using scheduling software and CRM platforms
Ability to manage multiple tasks with attention to detail
Excellent verbal and written communication skills
Ability to work in-person at the Chatham, NJ location
Reliable and punctual with a commitment to supporting patient experience

Job Qualifications

At least 1 year of administrative, front desk, or healthcare office experience
Comfortable with phone communication and scheduling software
Tech-savvy with familiarity in spreadsheets, CRMs, or electronic health records (experience with JaneApp is a plus)
Strong attention to detail and ability to follow up on tasks independently
Ability to work well both independently and as part of a team
Effective communication skills to assist patients and support clinic staff
Interest in healthcare and supporting patient care in a clinical environment

Job Duties

Follow up on incomplete intake forms
Greet, check-in, and assist patients at the front desk
Track patient sessions/packages and log data into the electronic health record system (JaneApp)
Print weekly treatment schedules and prepare workshop materials
Restock supplies weekly and manage inventory
Answer calls and reschedule or book appointments
Support the owner and operations manager with general administrative tasks
Call patients to confirm initial evaluations and rebook cancelled appointments
Enter all new leads into the lead tracking spreadsheet with complete and correct information
Keep CRM up-to-date and organized so leads move into the right email/text sequences
Flag leads that need sales follow-up and close the loop when evaluations are booked

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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