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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Referral program
Employee assistance program
Disability insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
401(k) 4% Match
Vision Insurance
Parental leave
Life insurance
Job Description
Flourish Research is a leading clinical trial company dedicated to advancing medical research and improving patient outcomes across a range of therapeutic areas including cardiology, metabolic disorders, renal, CNS, pulmonology, and vaccines. Known for its progressive and diversified approach to clinical trials, Flourish Research operates with a strong commitment to diversity, inclusion, and excellence. The organization values every individual regardless of race, gender identity, religion, ethnicity, physical ability, age, sexual orientation, or veteran status, fostering a safe and supportive environment for employees, patients, and customers alike. This commitment underpins its pursuit of innovative research that can profoundly impact and save... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in medical office administration preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Professional and positive demeanor
- Strong organizational skills
- Ability to handle confidential information with discretion
Job Qualifications
- Minimum education requirement of a high school diploma or an associate's degree
- Medical office administrative experience is preferred
- Medical assisting experience is a plus
- High level of integrity and accountability
- Ability to maintain a professional and positive attitude
- Excellent interpersonal, customer service, quality, and communication skills (written and oral)
- Takes initiative, is a team player, and can adapt well to a changing environment
- Strong decision-making skills and attention to detail
Job Duties
- Support site leadership and members of the research team by working on various projects as requested and assigned
- Manage front desk operations including patient check-in, communications, and general administrative support
- Answer phones and clinic appointment management, requiring interaction with both internal staff, patients, and vendors
- Prepare and maintain patient charts and documentation
- Ensure exam rooms are ready and stocked throughout the day
- Request and manage medical records requests
- Make phone calls to patients for appointment reminders and as needed
- Assist in event planning
- Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
- Perform occasional local pickups or deliveries as needed
- Order and manage site supplies and assist with basic procurement needs
- Sorting and delivering mail
- Manage invoices and receipts as well as patients’ reimbursement
- Schedule maintenance as needed
- Other clerical duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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