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Flourish Research logo

Front Desk Receptionist / Patient Scheduler

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Dental Insurance
Health Insurance
Referral program
Employee assistance program
Disability insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
401(k) 4% Match
Vision Insurance
Parental leave
Life insurance

Job Description

Flourish Research is a leading clinical trial company dedicated to advancing medical research and improving patient outcomes across a range of therapeutic areas including cardiology, metabolic disorders, renal, CNS, pulmonology, and vaccines. Known for its progressive and diversified approach to clinical trials, Flourish Research operates with a strong commitment to diversity, inclusion, and excellence. The organization values every individual regardless of race, gender identity, religion, ethnicity, physical ability, age, sexual orientation, or veteran status, fostering a safe and supportive environment for employees, patients, and customers alike. This commitment underpins its pursuit of innovative research that can profoundly impact and save... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in medical office administration preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Professional and positive demeanor
  • Strong organizational skills
  • Ability to handle confidential information with discretion

Job Qualifications

  • Minimum education requirement of a high school diploma or an associate's degree
  • Medical office administrative experience is preferred
  • Medical assisting experience is a plus
  • High level of integrity and accountability
  • Ability to maintain a professional and positive attitude
  • Excellent interpersonal, customer service, quality, and communication skills (written and oral)
  • Takes initiative, is a team player, and can adapt well to a changing environment
  • Strong decision-making skills and attention to detail

Job Duties

  • Support site leadership and members of the research team by working on various projects as requested and assigned
  • Manage front desk operations including patient check-in, communications, and general administrative support
  • Answer phones and clinic appointment management, requiring interaction with both internal staff, patients, and vendors
  • Prepare and maintain patient charts and documentation
  • Ensure exam rooms are ready and stocked throughout the day
  • Request and manage medical records requests
  • Make phone calls to patients for appointment reminders and as needed
  • Assist in event planning
  • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
  • Perform occasional local pickups or deliveries as needed
  • Order and manage site supplies and assist with basic procurement needs
  • Sorting and delivering mail
  • Manage invoices and receipts as well as patients’ reimbursement
  • Schedule maintenance as needed
  • Other clerical duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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