Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Intuitive Health, founded in 2008, is a pioneering leader in the ambulatory healthcare space, known for innovating the combined emergency room and urgent care model. By establishing retail healthcare facilities that integrate urgent care and emergency services seamlessly under one roof, Intuitive Health provides enhanced patient experiences, significantly reduces unnecessary emergency care expenses, and empowers health systems to expand their presence in diverse markets nationwide. The company partners with prominent health systems across the country, serving more than 1 million patients annually. Intuitive Health is also distinguished for its commitment to exceptional customer service, ranking among the top 1% of... Show More
Job Requirements
- High school diploma or GED
- Minimum of 1 year experience in a medical office setting is a plus
- Ability to read and write simple correspondence
- Basic math skills
- Computer literate (Word, Excel, Outlook)
- Ability to multitask and prioritize
- Exceptional communication and customer service skills
- Must be able to stand, walk, use hands, reach, sit, talk, and listen
- Ability to lift up to 10 pounds
- Willingness to work in a healthcare setting with potential exposure to contagious illnesses
- Ability to operate standard office equipment
- Willingness to work flexible schedules including shifts, standby, on-call
- Ability to maintain a professional, pleasant demeanor consistently
Job Qualifications
- Flexibility
- Communication proficiency
- Collaboration skills
- Patient/client focus
- Technical capacity
- High school diploma or general education degree (GED)
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information to patients and employees
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to apply common sense to follow detailed instructions
- Ability to handle problems in standardized situations
- Minimum of 1 year experience in a medical office setting is a plus
- Familiarity with health insurance and insurance verification
- Knowledge of general office equipment including telephones, credit card machines, and fax machines
- Computer literacy with Word, Excel, Outlook
- Ability to multitask and prioritize
- Exceptional communication skills
- Solid work history
Job Duties
- Greeting patients in a friendly, courteous, and professional manner in person and over the phone
- Check patients in and out
- Verify benefits and collect copayments, coinsurance, and deductibles
- Assist staff and patients with clerical duties including copying, scanning, and faxing documents
- Create and maintain patient files
- Screen phone calls and direct them appropriately, taking messages when necessary
- Provide callers with company information such as address, directions, fax numbers, and website
- Confirm all paperwork is filled out correctly
- Maintain cleanliness and presentability of the front desk, waiting room, and children’s play area
- Perform light housekeeping duties including emptying trash, vacuuming, mopping, and cleaning counters
- Encourage a friendly and respectful work environment
- Provide a customer-focused, friendly, reassuring atmosphere to patients and their families
- Follow all HIPAA policies and company procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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