Front Desk Receptionist - Part Time

Mission, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

401k Retirement Savings

Paid sick time

Parental leave

employee eyewear discount

College Scholarship Program

training programs

Educational courses

Job Description

America's Best is a prominent optical retailer that is part of National Vision, one of the largest optical retail chains in the United States. With over 1,000 stores nationwide, America’s Best continues to expand, offering customers quality eyewear and eye care services combined into one convenient and affordable experience. The company is committed to making eye care accessible and affordable, ensuring everyone has the opportunity to see their best and live their best. For more information, interested candidates are encouraged to visit AmericasBest.com.

At America’s Best, the role of a Receptionist is crucial in maintaining the smooth operation o... Show More

Job Requirements

High school diploma or equivalent
0-2 years related experience or training preferred
Strong customer service skills
Strong organizational skills
Ability to handle multiple phone lines
Excellent communication skills
Ability to maintain a tidy and organized workspace

Job Qualifications

Experience as a receptionist, front office representative, or similar role preferred but not required
0-2 years related experience or training preferred
Experience handling multiple phone lines preferred
Strong customer service skills required
Strong organizational skills required
High school diploma or equivalent education level

Job Duties

Ensure high quality customer service while following all safety protocols
Ensure smooth flow of customers through the store
Answer, screen, and forward incoming phone calls according to protocol
Process and understand managed care plans and obtain necessary documentation from insurance companies
Provide customers with accurate and basic information
Schedule and confirm appointments, follow-up visits, and classes
File patient records daily and prepare files for next day appointments
Check order status and notify customers of order arrivals or delays
Maintain a tidy and presentable reception area stocked with necessary materials
Receive, sort, and distribute daily mail and deliveries
Maintain inventory of office supplies
Participate in scheduled mandatory communication meetings

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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