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Front Desk Receptionist - Part Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.75
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Work Schedule

Standard Hours
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Benefits

401k Retirement Savings
Paid sick time
Parental leave
employee eyewear discount
College Scholarship Program
training programs
Access to educational courses

Job Description

America's Best is a prominent part of National Vision, which ranks among the largest optical retailers in the United States. With a vast network of over 1,000 stores nationwide and continuing to expand, America's Best has established itself as a leading brand in the optical industry. Each store integrates both eyewear and eye care services, delivering a comprehensive and seamless experience to customers at a single low price point. The brand's mission is deeply rooted in its commitment to making quality vision care accessible and affordable for all. National Vision, the parent company, believes in the fundamental principle that everyone... Show More

Job Requirements

  • High school diploma or equivalent
  • 0-2 years related experience or training preferred
  • Experience handling multiple phone lines preferred
  • Strong customer service skills required
  • Strong organizational skills required

Job Qualifications

  • Experience as a receptionist, front office representative or similar role preferred but not required
  • 0-2 years related experience or training preferred
  • Experience handling multiple phone lines preferred
  • Strong customer service skills required
  • Strong organizational skills required
  • High school diploma or equivalent

Job Duties

  • Ensures high quality customer service while following all safety protocols
  • Ensures a smooth flow of customers through the store
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
  • Processes and understands managed care plans while obtaining document information from the insurance company as needed
  • Provides customers basic and accurate information
  • Schedules and confirms appointments, follow-up visits and classes
  • Files all patient records daily and pulls patient files for the next day's appointments
  • Checks order status and notifies customers when orders are in or of any delays
  • Keeps reception area tidy and presentable with all necessary materials
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
  • Participates in regularly scheduled mandatory communication meetings

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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