Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $32.00
Benefits
competitive salary
Wages
Comprehensive benefits package
Excellent training
development opportunities
employee discount
Complimentary dry cleaning
Complimentary employee meals
Job Description
Four Seasons Hotels and Resorts stands as a beacon of luxury and exceptional service in the hospitality industry, known globally for its dedication to providing guests with impeccable experiences infused with genuine care and attention. Founded on the principle that fostering a world-class employee experience is key to delivering extraordinary guest services, Four Seasons continuously cultivates a culture where mutual respect and personal development thrive. This esteemed hospitality company is powered by its passionate team members who strive not only to meet but exceed the highest standards of hospitality, ensuring every guest encounter is memorable and heartfelt.
Nestled on t... Show More
Nestled on t... Show More
Job Requirements
- Legal work authorization in the United States
- Flexible to work early mornings, evenings, weekends and holidays
- Previous experience in the hospitality or customer service industry
- Strong multitasking abilities
- Ability to handle guest requests and inquiries professionally
- High school diploma or equivalent
- Excellent phone and interpersonal skills
Job Qualifications
- Fluent in English both verbal and written
- Excellent communication and organization skills
- Previous customer service experience
- Ability to work effectively under pressure
- Attention to detail and problem-solving skills
- Proficient with computer systems including Opera
- Passion for service and hospitality
Job Duties
- Responsible for the seamless registration and cashiering service for guests
- Ensure a complete and accurate folio
- Assist with reservations and Concierge on an as needed basis to ensure a seamless guest experience
- Handle various guest requests, inquiries, and issues with professionalism
- Follow up on guest concerns to ensure resolution
- Maintain knowledge of resort services and amenities to provide accurate information
- Collaborate with Front Desk Management to promote teamwork and operational efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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