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Focus Treatment Center

Front Desk Receptionist / Office Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.75 - $16.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
inclusive work environment
Employee assistance program
performance bonuses
Retirement Plan

Job Description

Focus Treatment Center is committed to fostering a diverse, inclusive, and respectful workplace where every employee feels valued and secure. As an equal opportunity employer, Focus maintains a culture where diversity is celebrated and equality of opportunity is a foundational principle, free from any discrimination. This environment supports employee growth and well-being, creating a space where every individual can bring their authentic self to work. Focus Treatment Center operates within the healthcare sector, specializing in providing compassionate and effective treatment services designed to support patients in their recovery journeys. The center places a strong emphasis on safety, respect, and professionalism,... Show More

Job Requirements

  • High school diploma or equivalent (GED)
  • minimum of 5 years of front-desk or customer service office experience
  • strong organizational and multitasking skills
  • excellent verbal and written communication
  • ability to remain calm under pressure
  • ability to work independently
  • willingness to take direction
  • ability to collaborate with administrative team
  • commitment to confidentiality and professional conduct

Job Qualifications

  • High school diploma or equivalent (GED)
  • minimum of 5 years of experience in front-desk or customer service-oriented office positions
  • strong organizational skills
  • ability to multi-task and stay calm under pressure
  • excellent verbal and written communication skills
  • exceptional interpersonal skills
  • ability to work independently and take direction
  • ability to work collaboratively with an administrative team

Job Duties

  • Answering incoming calls and directing them to appropriate associates
  • distributing mail and managing correspondence flow
  • requisitioning and managing office supplies
  • performing clerical duties including photocopying, faxing, filing, and collating
  • greeting patients, family members, visitors, and guests professionally and courteously
  • maintaining visitor logs and ensuring visitors wear proper identification
  • communicating effectively with the administrative team to ensure smooth operations
  • respecting patient confidentiality and dignity
  • assisting in ordering, receiving, and stocking office supplies
  • attending mandatory facility in-services and staff development activities
  • supporting facility-wide performance improvement goals
  • performing other duties as assigned by the Director of Admissions

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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