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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible working hours
Job Description
Senture, a trusted third-party company, is a leading provider of contact center support services to government agencies and commercial partners. Specializing in high-quality, human-centered service delivery, Senture operates as a federal contractor dedicated to maintaining full compliance with stringent federal regulations and service-level agreements. The company prides itself on a commitment to excellence and strives to uphold its reputation by fostering strong client relationships and delivering consistent, reliable solutions tailored to the unique needs of each partner. Senture's operational framework supports a diverse workforce where innovation, collaboration, and respect are core values that permeate every aspect of its business. With... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of receptionist, administrative, or customer-facing experience
- strong communication skills
- multitasking ability
- organizational skills
- professional appearance
- basic Microsoft Office proficiency
- confidentiality in handling information
- onsite availability Monday through Friday
Job Qualifications
- High school diploma or equivalent required
- 1-3 years of experience in a receptionist, administrative, or customer-facing role preferred
- strong verbal and written communication skills
- excellent customer service and interpersonal skills
- ability to multitask and manage a high-volume, fast-paced environment
- strong organizational skills and attention to detail
- professional demeanor and appearance
- basic proficiency in Microsoft Office applications (Outlook, Word, Excel)
- ability to handle sensitive information with confidentiality
- must be able to work onsite Monday through Friday during standard business hours
- experience in a corporate, call center, or high-volume office environment highly desired
- experience managing multi-line phone systems highly desired
- bilingual (English/Spanish) preferred to support the local community highly desired
- experience supporting events, site coordination, or administrative planning activities highly desired
Job Duties
- Serve as the primary point of contact for all visitors, clients, and applicants entering the facility
- manage front desk operations, including visitor check-in, badge issuance, and sign-in protocols
- answer and manage the corporate phone line, routing calls and relaying messages to appropriate departments in a timely and accurate manner
- respond to general inquiries regarding site operations, hiring processes, and basic company information
- coordinate with internal teams to ensure smooth visitor experiences, including client meetings and onsite interviews
- support site leadership with administrative and site planning activities, including event coordination and logistics
- maintain a clean, organized, and professional lobby and reception area at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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