Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
short-term disability
long-term disability
401k with match
Paid Time Off
wellness reimbursement program
Employee Referral Bonus
Tuition assistance program
Employee assistance program
Job Description
Minnesota Center for Multiple Sclerosis and Midwest Immunology, a Vivo Infusion Company, is a specialized medical practice located in Plymouth, MN, focusing on neurology and immunology. This center is part of Vivo Infusion, a national healthcare company operating in 15 states that emphasizes high-quality patient care, safety, and comfort. Vivo Infusion is dedicated to providing advanced therapeutics in a supportive environment, and it has earned The Gold Seal of Approval from The Joint Commission, underscoring their commitment to excellence in healthcare standards. Vivo Infusion offers various opportunities for professional growth and advancement, along with competitive benefits, including employee ownership programs... Show More
Job Requirements
- High school diploma or equivalent (GED)
- one year of customer service experience
- preferred one year relevant front-desk experience within a healthcare environment
- certification in scheduling and registration preferred
- ability to interact well with diverse personnel
- good interpersonal and communication skills
- ability to handle multiple tasks simultaneously
- attention to detail
- ability to maintain a positive and welcoming demeanor
- ability to use patient or customer information systems
- ability to perform physical tasks such as standing, walking, and manual dexterity
- willingness to use personal protective equipment as required
Job Qualifications
- High school diploma or equivalent (GED)
- medical terminology knowledge
- one year of customer service experience
- preferred one year relevant front-desk experience within a healthcare environment
- certification in scheduling and registration preferred
- ability to interact with personnel of all levels within the organization
- strong interpersonal skills, customer orientation and outgoing demeanor
- experience with patient or customer information systems
- highly effective verbal and written communication skills
- ability to perform essential duties satisfactorily
- ability to work in a multi-disciplinary team environment
Job Duties
- Receives and screens visitors and telephone calls
- provides general information in person and on the telephone
- verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients
- performs data entry of patient demographic information
- registers all patients at each visit utilizing established policies
- receives and documents patient responsible payments including co-payments and past balance payments
- schedules patients for physician visits
- maintains and updates appointment calendars
- processes all referral requests by physicians and patients timely
- notifies clinical personnel of patient arrival
- processes and delivers departmental mail
- tracks down labs on patients and follows up with lab companies when errors occur
- coordinates faxes, files and office information
- processes and maintains medical records in accordance with records protocols
- checks out each patient via established policies including charge entry for current visit, scheduling of future appointments, and facilitation of referrals
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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