Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
HSA option with employer contribution
short-term disability
long-term disability
401k with match
Paid Time Off
wellness reimbursement program
Employee Referral Bonus
Tuition assistance program
Employee assistance program
Job Description
Minnesota Center for Multiple Sclerosis and Midwest Immunology, part of Vivo Infusion Company, is a specialized medical practice dedicated to providing expert care in the fields of neurology and immunology. Located in Plymouth, Minnesota, the center is recognized for its focus on treating complex conditions such as multiple sclerosis, immunology disorders, and related specialties with a patient-centered approach. Thrive in an environment where compassionate care meets advanced clinical protocols tailored to meet individual patient needs. The center is part of Vivo Infusion, a national healthcare organization known for delivering high-quality infusion therapy across 15 states, with a strong reputation for... Show More
Job Requirements
- High school diploma or equivalent
- one year of customer service experience
- relevant front desk experience within healthcare preferred
- certification in scheduling and registration preferred
- knowledge of medical terminology
- ability to work in a multidisciplinary team
- strong communication skills
- ability to maintain confidentiality and attention to detail
Job Qualifications
- High school diploma or equivalent
- one year of customer service experience required
- one year of relevant front desk experience within healthcare preferred
- certification in scheduling and registration preferred
- knowledge of medical terminology
- ability to interact with personnel at all levels
- interpersonal skills
- customer orientation
- prior experience with patient information systems
- highly effective verbal, written, and interpersonal communication skills
Job Duties
- Receives and screens visitors and telephone calls
- provides general information in person and on the telephone
- verifies patient demographic information including insurance verification prior to patient visits
- performs data entry of patient demographic information
- registers all patients at each visit according to policy
- receives and documents patient payments including co-payments and past balances
- schedules patients for physician visits and maintains appointment calendars
- processes referral requests from physicians and patients
- notifies clinical personnel of patient arrival
- processes and delivers departmental mail
- tracks and follows up on lab reports
- coordinates faxes, files, and office information
- processes and maintains medical records abiding by protocol
- checks out patients including charge entry, scheduling future appointments, and facilitating referrals
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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