Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
private health insurance
Complimentary shuttle bus
Go Hilton discounted room rates
Career and development opportunities
Travel with Purpose program
Job Description
Hilton is the leading global hospitality company, recognized worldwide for its expansive portfolio that includes luxurious full-service hotels and resorts, extended-stay suites, and mid-priced hotels. For nearly a century, Hilton has been synonymous with excellent accommodations, premium service, outstanding amenities, and exceptional value. The company prides itself on creating memorable experiences for both business and leisure travelers by maintaining high standards of hospitality and guest service across its diverse global brands. Hilton’s dedication to quality and innovation has established it as a leader in the hospitality industry, continuously elevating the guest experience through its commitment to excellence.
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Job Requirements
- Degree-level qualification in a relevant field
- Front office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Excellent supervisory, inter-personal, and communication skills
Job Qualifications
- Degree-level qualification in a relevant field
- Front office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Excellent supervisory, inter-personal, and communication skills
Job Duties
- Supervise front desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have current knowledge of hotel products, services, pricing, and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP guests in the hotel that day
- Monitor the appearance, standards, and performance of team members with an emphasis on training and team work
- Manage guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the front desk with a focus on hospitality and guest service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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