Job Overview
Employment Type
Temporary
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
Retirement Plan
Professional Development
Flexible Schedule
Job Description
ProSidian is a dynamic services company specializing in delivering advanced staffing and human capital solutions tailored to the Government and Public Services Sector. With a robust presence across the Mid Atlantic region, ProSidian supports strategic initiatives, recruiting efforts, and temporary help services for prominent government clients, including the City of Charlotte (COC). The company is known for its commitment to quality staffing augmentation and professional services, leveraging industry expertise to meet the evolving needs of its clients across various governmental bodies and public service agencies. ProSidian aims to enhance operational efficiency, streamlining service delivery while fostering innovation within the public... Show More
Job Requirements
- High school diploma or GED
- At least three years of reception or customer service experience including supervisory duties
- Strong leadership and organizational skills
- Effective communication and customer service abilities
- Ability to work independently and as part of a team
- Willingness to assist with facility event scheduling
- Experience with escalation management
Job Qualifications
- High school diploma or GED
- Minimum three years reception or customer service experience with supervisory duties
- Strong leadership skills
- Excellent organizational and customer engagement skills
- Ability to manage multiple tasks and coordinate effectively
- Experience in the Government and Public Services Sector is preferred
Job Duties
- Supervise front desk staff and daily workflow
- Oversee visitor management and customer inquiries
- Coordinate reception scheduling and coverage
- Assist with facility scheduling for events
- Provide reception training and onboarding
- Act as escalation point for customer concerns at reception
- Support staffing augmentation and recruiting services
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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