Front Desk Receptionist (Full-Time) - Hyattsville (In-Person)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid Time Off
Professional development opportunities
Job Description
Comprehensive Primary Care (CPC) is a well-established network of 12 primary care practices dedicated to serving communities across Northern Virginia, Eastern Maryland, and Washington, DC. The organization prides itself on being deeply embedded in the neighborhoods it serves, with long-standing relationships spanning years and even decades. CPC is committed to supporting the health and wellness of families throughout all stages of life, combining traditional, personalized care with a modern, patient-centered approach. This commitment to excellence is reflected in the way CPC providers act as the first point of contact in patients' wellness journeys, offering attentive and ongoing care by understanding... Show More
Job Requirements
- must be able to sit for extended periods and use a computer and phone
- occasional walking and standing required
- ability to lift or move up to 10 pounds
- complete medical clearance requirements including documentation of hepatitis B vaccination, pneumococcal screening, and tuberculosis screening
- full-time availability Monday - Friday 7:30 AM - 4:30 PM
- strong customer service orientation
- ability to handle confidential information responsibly
- excellent organizational and time management skills
Job Qualifications
- high school diploma or GED required
- MA Certificate of Completion
- minimum of 2 years of related experience preferred or equivalent combination of education and experience
- proficient in Microsoft Office Suite including Word, Excel, Outlook, Publisher
- familiarity with Electronic Medical Records (EMR) systems
- strong communication skills and a friendly, professional demeanor
- ability to multitask and remain organized in a fast-paced environment
Job Duties
- answer and route incoming calls using a multi-line phone system
- greet and check in/out patients
- enter accurate insurance and patient information into the electronic health system
- collect copays, balances, and deductibles
- reconcile daily payments
- assist with patient flow in coordination with medical assistants
- provide directions and general information to patients and visitors
- maintain visitor logs and issue access passes when needed
- update appointment calendars and scheduling systems
- receive, sort, and distribute mail and faxes
- order and maintain office supplies
- verify patient insurance eligibility for date of service
- assist with other administrative duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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