CloseKnit

Front Desk Receptionist (Full-Time) / Chevy Chase, MD

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid Time Off
Professional Development

Job Description

Closeknit is a growing, patient-centered healthcare organization dedicated to delivering high-quality, accessible primary and immediate care. The company prides itself on fostering a dynamic and organized work environment where administrative excellence meets clinical expertise. Closeknit values collaboration, innovation, integrity, and accountability, striving to deliver seamless patient experiences and operational efficiency across all clinical settings. Their focus on compassionate care and exceptional patient outcomes makes them a leader in healthcare services. The organization supports professional growth and continuous learning, creating a supportive and inclusive workplace culture where every team member can thrive.

The Front Desk Receptionist at Closeknit serves... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a receptionist or administrative role, preferably in a healthcare setting
  • strong communication skills
  • attention to detail
  • ability to manage multiple tasks in a fast-paced environment
  • proficiency with office equipment and computer systems
  • knowledge of HIPAA regulations and patient confidentiality
  • ability to handle sensitive information with discretion

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a receptionist or administrative role, preferably in a healthcare setting
  • strong communication and interpersonal skills, with the ability to interact effectively with diverse populations
  • proficient in using office equipment, such as computers, phones, and printers, as well as experience with electronic health record (EHR) systems preferred
  • excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively
  • familiarity with medical terminology and healthcare practices is a plus
  • experience with appointment scheduling software and insurance verification processes is preferred

Job Duties

  • Greet patients and visitors warmly, providing a friendly and professional first impression of the facility
  • assist patients with check-in and check-out processes, ensuring all necessary information is collected and processed accurately
  • manage appointment scheduling for patients, including booking, rescheduling, and confirming appointments as needed
  • coordinate with clinical staff to ensure efficient patient flow and minimize wait times
  • answer incoming phone calls promptly and professionally, addressing inquiries, providing information, and directing calls to appropriate staff members
  • perform various administrative tasks, including data entry, maintaining patient records, and managing correspondence
  • assist with billing and insurance verification processes as necessary, ensuring accurate information is captured

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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