Front Desk Receptionist (Full-Time) / Chevy Chase, MD
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid Time Off
Professional development opportunities
supportive work culture
Job Description
Closeknit is a rapidly expanding, patient-centered healthcare organization dedicated to providing exceptional primary and immediate care services. The company prides itself on creating an environment where administrative excellence and clinical expertise intersect to ensure seamless healthcare delivery. Known for its dynamic and organized work culture, Closeknit values collaboration, innovation, integrity, and accountability as core principles that guide their operations and patient care approach. The organization is deeply committed to delivering superior patient experiences and operational efficiency across all clinical settings, maintaining a continuous focus on compassionate care and outstanding patient outcomes. By fostering a supportive and inclusive workplace, Closeknit encourages... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a receptionist or administrative role, preferably in a healthcare setting
- strong communication and interpersonal skills
- proficiency in using office equipment
- experience with electronic health record systems preferred
- excellent organizational skills
- ability to multitask and prioritize tasks
- attention to detail
Job Qualifications
- High school diploma or equivalent
- additional education or certification in healthcare administration or a related field is a plus
- previous experience in a receptionist or administrative role, preferably in a healthcare setting
- strong communication and interpersonal skills, with the ability to interact effectively with diverse populations
- proficient in using office equipment, such as computers, phones, and printers, as well as experience with electronic health record (EHR) systems preferred
- excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively
- familiarity with medical terminology and healthcare practices
- experience with appointment scheduling software and insurance verification processes
Job Duties
- Greet patients and visitors warmly, providing a friendly and professional first impression of the facility
- assist patients with check-in and check-out processes, ensuring all necessary information is collected and processed accurately
- manage appointment scheduling for patients, including booking, rescheduling, and confirming appointments as needed
- coordinate with clinical staff to ensure efficient patient flow and minimize wait times
- answer incoming phone calls promptly and professionally, addressing inquiries, providing information, and directing calls to appropriate staff members
- perform various administrative tasks, including data entry, maintaining patient records, and managing correspondence
- assist with billing and insurance verification processes as necessary, ensuring accurate information is captured
- maintain a clean and organized front desk and waiting area, ensuring a pleasant environment for patients and visitors
- order and manage office supplies as needed, collaborating with the office manager to maintain inventory
- ensure compliance with HIPAA regulations and maintain patient confidentiality at all times
- handle sensitive information with discretion and professionalism
- address patient concerns and inquiries with empathy and professionalism, escalating issues to management when necessary
- work collaboratively with other team members to resolve scheduling conflicts and improve patient experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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