Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
parking
Job Description
Rimrock operates as a respected healthcare organization committed to providing quality services while adhering to strict state and federal regulations. The organization emphasizes maintaining a welcoming and secure environment for both patients and visitors alike. Situated primarily at its main facility, Rimrock ensures that compliance standards such as CARF accreditation, HIPAA privacy rules, and 42 CFR Part 2 confidentiality regulations are strictly followed in every operational aspect. This ensures not only the privacy and security of patient information but also the smooth day-to-day workflow within the office and patient care areas.
The role of Administrative Receptionist at Rimrock ... Show More
The role of Administrative Receptionist at Rimrock ... Show More
Job Requirements
- High school diploma
- two years college preferred
- prior experience in an administrative or receptionist role preferred
- proficiency in Microsoft Office software including Word, Excel, and Outlook
- excellent telephone communication skills
- ability to maintain confidentiality and adhere to HIPAA and 42 CFR Part 2 regulations
- capable of physical tasks such as lifting up to 25 pounds
- ability to work in a moderate noise office environment
- strong organizational skills
- friendly and professional demeanor
Job Qualifications
- High school graduate
- two years college preferred
- proficiency with Microsoft Word, Excel, and Outlook
- strong telephone etiquette skills
- ability to provide friendly and understanding assistance to patients and visitors
- capable of performing general clerical duties
- experience maintaining confidentiality and compliance with healthcare regulations
Job Duties
- Answer telephone and relay calls or messages
- maintain lobby cleanliness including watering plants and making coffee
- monitor incoming Sfax and route to appropriate recipients
- welcome patients and visitors by greeting in person or on the telephone, answering or referring inquiries
- greet admitting clients and families, assist with SAMS paperwork and manage luggage tagging
- accept and document incoming client personal items
- maintain security by following procedures, monitoring visitor logbook, and issuing visitor badges
- serve as backup for scheduling and maintaining appointments for various departments
- check Electronic Health Record for documentation accuracy and completeness
- sort incoming mail and distribute patient, HR, and C-suite mail appropriately
- input checks into daily EOB log and add to Lockbox
- process payments and ensure correct tracking according to Business Office procedures
- screen outgoing mail and client requests for compliance with 42CFR Part 2
- review and fulfill Worxhub requests from Medical Records
- perform all other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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