Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $21.50
Work Schedule
Standard Hours
Flexible
Benefits
Comprehensive health insurance
Dental Insurance
Vision Insurance
Health savings account
Life insurance
Paid Time Off
401(k) retirement plan
Job Description
Our healthcare organization is dedicated to providing exceptional medical services and compassionate care to the community it serves. We operate a busy medical clinic where patient satisfaction, efficient service, and professionalism are paramount. With a strong commitment to maintaining a positive and welcoming environment, our team strives to support patients from the moment they enter the clinic through each step of their visit. Our mission is to enhance the healthcare experience with a focus on respect, empathy, and medical excellence. We recognize that the front desk team plays a crucial role in shaping the patient experience and supporting the operational... Show More
Job Requirements
- High school diploma
- 1-2 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems, programs
- Knowledge of medical terminology
- Must be able to multi-task
- Must be able to express compassion and kindness to patients calling and being seen in the office
- Must maintain a professional and upbeat attitude
- Skill in written and verbal communication and customer relations
- Ability to work with effectively with medical staff, management, authorizations, external agencies and patients
- Requires sitting and standing associated with a normal office environment
- Normal busy office environment with much patient contact
- Occasional early morning and evening work
Job Qualifications
- High school diploma
- 1-2 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems and programs
- Knowledge of medical terminology
- Skill in written and verbal communication and customer relations
- Ability to work effectively with medical staff, management, authorizations, external agencies and patients
- Must be able to multi-task
- Ability to express compassion and kindness to patients
- Maintain a professional and upbeat attitude
Job Duties
- Greeting patients
- Performing check-in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, co-pay/co-insurance collection, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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