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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Prescription drug insurance
Paid holidays
Health savings account
Dental Insurance
Health Insurance
AD&D insurance
401(k)
Flexible spending account
Disability insurance
Vision Insurance
Job Description
Chattanooga Pain Center is a prominent healthcare facility located in Hixson, TN, specializing in comprehensive pain management services. The center is dedicated to delivering compassionate care and improving the quality of life for patients suffering from chronic pain conditions. As a vital part of the health community, Chattanooga Pain Center is recognized for its patient-centric approach and commitment to innovative treatment methods that address pain management holistically. The facility's supportive environment ensures that patients receive personalized attention and professional care from a team of experienced healthcare providers. With its focus on enhancing patient well-being, Chattanooga Pain Center plays a significant... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in a customer service or administrative role, preferably in a healthcare setting
- Strong communication skills, both verbal and written
- Proficient in using computer software for scheduling and data entry
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
- Detail-oriented, organized, and reliable
- Knowledge of medical terminology and insurance processes is beneficial but not required
- Longevity in past roles
Job Qualifications
- High school diploma or equivalent
- Proven experience in a customer service or administrative role, preferably in a healthcare setting
- Strong communication skills, both verbal and written
- Proficient in using computer software for scheduling and data entry
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
- Detail-oriented, organized, and reliable
- Knowledge of medical terminology and insurance processes is beneficial but not required
- Longevity in past roles
Job Duties
- Greet patients and visitors with a friendly and welcoming demeanor
- Answer phone calls, schedule appointments, and assist with inquiries
- Verify patient information, insurance coverage, and collect necessary payments
- Maintain a clean and organized reception area
- Assist with administrative tasks such as filing, data entry, and patient records management
- Collaborate with healthcare providers and staff to ensure smooth patient flow
- Follow HIPAA guidelines and maintain patient confidentiality at all times
- Provide excellent customer service and address patient concerns or issues promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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