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Front Desk Receptionist (Dermatology) Raleigh, NC
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a leading healthcare provider specializing in comprehensive dermatological services. With over 50 years of serving the Mid-Atlantic and Southeastern states, the organization has established itself as one of the most respected groups in the dermatology field. The company boasts a large network of more than 250 clinicians and operates over 110 locations across seven states, reflecting substantial growth and a commitment to accessibility for patients seeking medical, surgical, and aesthetic skin care. The company is dedicated to providing not just medical treatment but holistic care by emphasizing patient-first values, integrity, accountability, teamwork, and continuous growth. Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of experience as a medical receptionist preferred
- Strong communication skills
- Knowledge of HIPAA regulations
- Ability to multitask effectively
- Organizational and time management skills
- Experience with EMR systems
- Proficiency with computer and office equipment
- Fluent in English
- Ability to travel to local offices
- Ability to lift up to 30 pounds
- Manual dexterity to operate keyboards
- Correctable vision and normal hearing for telephone use
Job Qualifications
- High school graduate or GED
- 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Ability to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to work well in a fast-paced, sometimes stressful environment
- Detail-oriented
- Working knowledge of multi-line phone systems
- Ability to operate standard office equipment
- Intermediate computer skills and experience with EMR utilization
- Fluent in English
- Ability to sort and file materials correctly
- Ability to travel to provide coverage for other local offices as needed
Job Duties
- Greet each patient in a pleasant and professional manner
- Screen calls, schedule appointments and referrals
- Take accurate, concise phone messages
- Enter complete patient demographics when making appointments
- Evaluate chart data to verify all information is complete and signed
- Check-in and check-out patients
- Track patients in the reception area and communicate as needed
- Proactively collect patient payments
- Update product inventory weekly
- Treat patients with dignity and empathy
- Fulfill inventory orders
- Run end of day reports and balance payment totals as closer
- Distribute incoming reports and correspondence
- Ensure all phone messages, faxes, and mail are addressed immediately
- Assist other staff as needed
- Perform other duties assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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