Front Desk Receptionist (Dermatology) | Wilmington, NC
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Paid holidays
retirement savings plan
employee discount
Job Description
Anne Arundel Dermatology is a leading dermatology practice dedicated to providing exceptional care to patients and fostering a supportive work environment for its staff. Established over 50 years ago, Anne Arundel Dermatology has grown to become a trusted name in the Mid-Atlantic and Southeastern states, offering a comprehensive range of medical, surgical, and esthetic skin care services. With a talented team of over 250 clinicians and more than 110 locations across seven states, the organization is thriving and continuously expanding its influence in the dermatology field. Their mission centers on delivering the highest quality care to every patient while embracing... Show More
Job Requirements
- High School Graduate or GED required
- 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
- Previous experience in Dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Ability to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone systems
- Able to operate standard office equipment
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly
- Ability to travel to other local offices as needed
- Sitting, some standing, stooping and reaching
- Manual dexterity sufficient to operate a keyboard
- Correctable vision to 20/20 and hearing within normal range
- Lifting and carrying up to 30 pounds
Job Qualifications
- High School Graduate or GED
- 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
- Previous experience in Dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Must be able to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment including computer, fax, copier, scanner
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly alphabetically or numerically
- Ability to travel to and provide coverage for other local offices as-needed
Job Duties
- Greet each patient in a pleasant and professional manner
- Screen calls, schedule appointments and referrals
- Take accurate, concise phone messages
- Enter complete patient demographics when making appointments
- Evaluate chart data to verify all information has been received, completed and signed
- Check-in and check-out patients
- Track patients in the reception area and communicate with patients as needed
- Proactively collect patient payments
- Update product inventory weekly
- Always treat patients with dignity and empathy
- Fulfill inventory orders
- As closer - run end of day reports and balance payment totals
- Distribute incoming reports and correspondence in patient charts
- Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
- Assist other staff as needed
- Other duties assigned as deemed necessary by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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