Front Desk Receptionist (Dermatology) | Knoxville, TN
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
basic life insurance
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a well-established and highly respected healthcare provider specializing in medical, surgical, and esthetic dermatology services. Founded over 50 years ago, the organization has grown to become one of the leading dermatology groups in the Mid-Atlantic and Southeastern states. With a team of more than 250 clinicians and over 110 locations across seven states, Anne Arundel Dermatology is committed to delivering exceptional care to patients and fostering a supportive and collaborative work environment for employees. Their core values include putting patients first, caring deeply, accountability, trust, teamwork, and continuous growth.
This role is within Anne Arundel Dermatolog... Show More
This role is within Anne Arundel Dermatolog... Show More
Job Requirements
- High school graduate or GED
- 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting
- Knowledge of HIPAA standards
- Ability to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Detail-oriented
- Fluent in English
- Ability to travel locally if required
- Ability to operate standard office equipment
- Intermediate computer skills
- Sitting, some standing, stooping and reaching
- Manual dexterity sufficient to operate a keyboard
- Correctable vision to 20/20 and hearing within normal range
- Ability to lift and carry up to 30 pounds
Job Qualifications
- High school graduate or GED
- 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Must be able to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly alphabetically or numerically
- Ability to travel to and provide coverage for other local offices as needed
Job Duties
- Greet each patient in a pleasant and professional manner
- Screen calls, schedules appointments and referrals
- Take accurate, concise phone messages
- Enter complete patient demographics when making appointments
- Evaluate chart data to verify all information has been received, completed and signed
- Check-in and check-out patients
- Track patients in the reception area and communicate with patients as needed
- Proactively collect patient payments
- Update product inventory weekly
- Always treat patients with dignity and empathy
- Fulfill inventory orders
- As closer - run end of day reports and balance payment totals
- Distribute incoming reports and correspondence in patient charts
- Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
- Assist other staff as needed
- Other duties assigned as deemed necessary by management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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