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Front Desk Receptionist (Dermatology) Norfolk, VA.
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a well-established and respected dermatology practice that has been providing exceptional skin care services for over 50 years. Founded with a clear mission to deliver the highest quality and full spectrum of medical, surgical, and esthetic dermatology services, the company has grown into one of the largest dermatology groups in the Mid-Atlantic and Southeastern United States. With more than 250 clinicians and over 110 locations across seven states, Anne Arundel Dermatology is recognized for its commitment to quality patient care and professional growth opportunities for its staff.
As a leader in dermatology, Anne Arundel Dermatology ... Show More
As a leader in dermatology, Anne Arundel Dermatology ... Show More
Job Requirements
- High school graduate or GED required
- 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
- previous experience in dermatology preferred
- excellent customer service and communication skills
- knowledge of HIPAA standards
- ability to manage multiple tasks simultaneously
- excellent organizational and time management skills
- ability to function well in a fast-paced and at times stressful environment
- detail-oriented
- working knowledge of multi-line phone system
- able to operate standard office equipment
- intermediate computer skills and experience in EMR utilization
- fluent in English
- ability to sort and file materials correctly alphabetically or numerically
- ability to travel to and provide coverage for other local offices as needed
- sitting some standing stooping and reaching
- manual dexterity sufficient to operate a keyboard
- correctable vision to 20/20 and hearing within a normal range for telephone contacts
- lifting and carrying up to 30 pounds
Job Qualifications
- High school graduate or GED
- 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
- previous experience in dermatology preferred
- excellent customer service and communication skills
- knowledge of HIPAA standards
- ability to manage multiple tasks simultaneously
- excellent organizational and time management skills
- ability to function well in a fast-paced and at times stressful environment
- detail-oriented
- working knowledge of multi-line phone system
- able to operate standard office equipment
- intermediate computer skills and experience in EMR utilization
- fluent in English
- ability to sort and file materials correctly alphabetically or numerically
- ability to travel to and provide coverage for other local offices as needed
Job Duties
- Greet each patient in a pleasant and professional manner
- screen calls schedules appointments and referrals
- take accurate concise phone messages
- enter complete patient demographics when making appointments
- evaluate chart data to verify all information has been received completed and signed
- check-in and check-out patients
- track patients in the reception area and communicate with patients as needed
- proactively collect patient payments
- update product inventory weekly
- treat patients with dignity and empathy
- fulfill inventory orders
- as closer run end of day reports and balance payment totals
- distribute incoming reports and correspondence in patient charts
- ensure all phone messages faxes and interdepartmental mail are addressed immediately
- assist other staff as needed
- other duties assigned as deemed necessary by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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