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Anne Arundel Dermatology

Front Desk Receptionist (Dermatology) - Norfolk, VA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
voluntary life insurance
Paid Time Off
Paid holidays
Retirement savings account
employee discount

Job Description

Anne Arundel Dermatology is a leading dermatology practice committed to providing exceptional care to patients and fostering a supportive and collaborative environment for its staff. Established over 50 years ago, this organization has grown significantly and now comprises more than 250 clinicians across 110 locations in seven states in the Mid-Atlantic and Southeastern regions of the United States. Anne Arundel Dermatology is dedicated to maintaining the highest standards in medical, surgical, and esthetic skin care through ongoing education, training, and the incorporation of the latest research and treatment advancements in dermatology. The company's culture is centered around core values such... Show More

Job Requirements

  • High school graduate or GED
  • 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
  • Previous experience in dermatology preferred
  • Excellent customer service and communication skills
  • Knowledge of HIPAA standards
  • Ability to manage multiple tasks simultaneously
  • Excellent organizational and time management skills
  • Ability to function well in a fast-paced and stressful environment
  • Detail-oriented
  • Working knowledge of multi-line phone system
  • Able to operate standard office equipment such as computer, fax, copier, scanner
  • Intermediate computer skills and experience in EMR utilization
  • Fluent in English
  • Ability to sort and file materials correctly alphabetically or numerically
  • Ability to travel to and provide coverage for other local offices as needed

Job Qualifications

  • High school graduate or GED
  • 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
  • Previous experience in dermatology preferred
  • Excellent customer service and communication skills
  • Knowledge of HIPAA standards
  • Ability to manage multiple tasks simultaneously
  • Excellent organizational and time management skills
  • Ability to function well in a fast-paced and stressful environment
  • Detail-oriented
  • Working knowledge of multi-line phone system
  • Able to operate standard office equipment such as computer, fax, copier, scanner
  • Intermediate computer skills and experience in EMR utilization
  • Fluent in English
  • Ability to sort and file materials correctly alphabetically or numerically
  • Ability to travel to and provide coverage for other local offices as needed

Job Duties

  • Greet each patient in a pleasant and professional manner
  • Screen calls, schedule appointments and referrals
  • Take accurate, concise phone messages
  • Enter complete patient demographics when making appointments
  • Evaluate chart data to verify all information has been received, completed and signed
  • Check-in and check-out patients
  • Track patients in the reception area and communicate with patients as needed
  • Proactively collect patient payments
  • Update product inventory weekly
  • Always treat patients with dignity and empathy
  • Fulfill inventory orders
  • As closer - run end of day reports and balance payment totals
  • Distribute incoming reports and correspondence in patient charts
  • Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
  • Assist other staff as needed
  • Other duties assigned as deemed necessary by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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