Front Desk Receptionist (Dermatology) - Knoxville, TN
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
retirement savings plan
employee discount
Job Description
Anne Arundel Dermatology is a highly respected dermatology group that has been serving patients for over 50 years with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services. With a robust team of over 250 clinicians and more than 110 locations across seven states in the Mid-Atlantic and Southeastern regions, Anne Arundel Dermatology sets itself apart by offering comprehensive care and a patient-first approach. This well-established healthcare organization emphasizes values such as Patient First, Caring, Accountability, Trust, One Team, and Growth, fostering a supportive and professional workplace environment where staff and... Show More
Job Requirements
- High School Graduate or GED
- 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Must be able to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly alphabetically or numerically
- Ability to travel to and provide coverage for other local offices as-needed
Job Qualifications
- High School Graduate or GED
- 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Must be able to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly alphabetically or numerically
- Ability to travel to and provide coverage for other local offices as-needed
Job Duties
- Greet each patient in a pleasant and professional manner
- Screen calls, schedules appointments and referrals
- Take accurate, concise phone messages
- Enter complete patient demographics when making appointments
- Evaluate chart data to verify all information has been received, completed and signed
- Check-in and check-out patients
- Track patients in the reception area and communicate with patients as needed
- Proactively collect patient payments
- Update product inventory weekly
- Always treat patients with dignity and empathy
- Fulfill inventory orders
- As closer – run end of day reports & balance payment totals
- Distribute incoming reports and correspondence in patient charts
- Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
- Assist other staff as needed
- Other duties assigned as deemed necessary by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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