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Anne Arundel Dermatology

Front Desk Receptionist (Dermatology). Hunt Valley, MD

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Retirement savings account
employee discount

Job Description

Anne Arundel Dermatology is a well-established medical practice founded over 50 years ago with the mission to provide the highest quality and comprehensive spectrum of medical, surgical, and esthetic skin care services. With a team of over 250 clinicians and more than 110 locations across seven states in the Mid-Atlantic and Southeastern regions, the clinic has grown to become a leading dermatology provider known for its commitment to exceptional patient care and innovative treatments. The organization prides itself on assembling some of the finest dermatologists and healthcare professionals who are dedicated to improving patient outcomes through advanced clinical practices and... Show More

Job Requirements

  • High school graduate or GED required
  • 1-3 years recent experience as a medical receptionist/front desk receptionist in a clinical or surgical setting preferred
  • previous experience in dermatology preferred
  • excellent customer service and communication skills
  • knowledge of HIPAA standards
  • ability to manage multiple tasks simultaneously
  • excellent organizational and time management skills
  • ability to function well in a fast-paced environment
  • detail-oriented
  • working knowledge of multi-line phone system
  • able to operate standard office equipment
  • intermediate computer skills and experience in EMR utilization
  • fluent in English
  • ability to sort and file materials correctly alphabetically or numerically
  • ability to travel to and provide coverage for other local offices as needed
  • sitting, some standing, stooping and reaching required
  • manual dexterity sufficient to operate a keyboard
  • correctable vision to 20/20 and hearing within a normal range for telephone contacts
  • lifting and carrying up to 30 pounds

Job Qualifications

  • High school graduate or GED
  • 1-3 years recent experience as a medical receptionist/front desk receptionist in a clinical or surgical setting preferred
  • previous experience in dermatology preferred
  • excellent customer service and communication skills
  • knowledge of HIPAA standards
  • ability to manage multiple tasks simultaneously
  • excellent organizational and time management skills
  • ability to function well in a fast-paced and at times stressful environment
  • detail-oriented
  • working knowledge of multi-line phone system
  • able to operate standard office equipment
  • intermediate computer skills and experience in EMR utilization
  • fluent in English
  • ability to sort and file materials correctly alphabetically or numerically
  • ability to travel to and provide coverage for other local offices as needed

Job Duties

  • Greet each patient in a pleasant and professional manner
  • screen calls, schedule appointments and referrals
  • take accurate, concise phone messages
  • enter complete patient demographics when making appointments
  • evaluate chart data to verify all information has been received, completed and signed
  • check-in and check-out patients
  • track patients in the reception area and communicate with patients as needed
  • proactively collect patient payments
  • update product inventory weekly
  • always treat patients with dignity and empathy
  • fulfill inventory orders
  • as closer - run end of day reports and balance payment totals
  • distribute incoming reports and correspondence in patient charts
  • ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
  • assist other staff as needed
  • other duties assigned as deemed necessary by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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