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Front Desk Receptionist (Dermatology) Fayetteville, NC.
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a leading provider of comprehensive dermatology care with over 50 years of experience serving the Mid-Atlantic and Southeastern states. Established with a mission to deliver the highest quality medical, surgical, and esthetic skin care services, the practice has grown to over 250 clinicians operating in more than 110 locations across seven states. This extensive network of dermatologists and skin care professionals allows Anne Arundel Dermatology to offer its patients advanced treatments, the latest research, and cutting-edge therapies tailored to a wide range of dermatological conditions. The practice is committed to continual education and training for its... Show More
Job Requirements
- High school diploma or GED
- 1-3 years of relevant medical reception experience preferred
- Knowledge of HIPAA standards
- Proficient computer skills including EMR systems
- Excellent communication and organizational abilities
- Ability to multitask and work under pressure
- Physical ability to sit, stand, stoop and reach as needed
- Manual dexterity for keyboard operation
- Vision correctable to 20/20 and normal hearing
- Capable of lifting and carrying up to 30 pounds
- Fluent in English
- Willingness and ability to travel locally for office coverage
Job Qualifications
- High school graduate or GED
- 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Ability to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and sometimes stressful environment
- Detail-oriented
- Working knowledge of multi-line phone systems
- Ability to operate standard office equipment
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly alphabetically or numerically
- Ability to travel and provide coverage for other local offices as needed
Job Duties
- Greet each patient in a pleasant and professional manner
- Screen calls, schedule appointments and referrals
- Take accurate, concise phone messages
- Enter complete patient demographics when making appointments
- Evaluate chart data to verify all information has been received, completed and signed
- Check-in and check-out patients
- Track patients in the reception area and communicate with patients as needed
- Proactively collect patient payments
- Update product inventory weekly
- Always treat patients with dignity and empathy
- Fulfill inventory orders
- Run end of day reports and balance payment totals as a closer
- Distribute incoming reports and correspondence in patient charts
- Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
- Assist other staff as needed
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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