Front Desk Receptionist - Dermatology Clinic (Tampa, FL)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
voluntary life insurance
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a leading dermatology practice established over 50 years ago with a mission to provide the highest quality comprehensive medical, surgical, and aesthetic skin care services to its patients. With a team of more than 250 clinicians operating across 110 locations in seven states, the organization is one of the largest and most trusted dermatology groups in the Mid-Atlantic and Southeastern regions of the United States. Anne Arundel Dermatology prides itself on an unwavering commitment to patient-first care, demonstrating values such as caring, accountability, trust, teamwork, and growth in all aspects of its operations. They foster a... Show More
Job Requirements
- High school graduate or GED
- 1-3 years experience as a medical receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Ability to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment including computer, fax, copier, scanner
- Intermediate computer skills and experience with EMR utilization
- Fluent in English
- Ability to sort and file materials alphabetically or numerically
- Ability to travel and provide coverage for other local offices as needed
- Sitting, some standing, stooping and reaching
- Manual dexterity sufficient to operate a keyboard
- Correctable vision to 20/20 and hearing within normal range for telephone contacts
- Lifting and carrying up to 30 pounds
Job Qualifications
- High school graduate or GED
- 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Ability to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment such as computer, fax, copier, scanner
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials alphabetically or numerically
- Ability to travel to and provide coverage for other local offices as-needed
Job Duties
- Greet each patient in a pleasant and professional manner
- Screen calls, schedules appointments and referrals
- Take accurate, concise phone messages
- Enter complete patient demographics when making appointments
- Evaluate chart data to verify all information has been received, completed and signed
- Check-in and check-out patients
- Track patients in the reception area and communicate with patients as needed
- Proactively collect patient payments
- Update product inventory weekly
- Always treat patients with dignity and empathy
- Fulfill inventory orders
- As closer – run end of day reports and balance payment totals
- Distribute incoming reports and correspondence in patient charts
- Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
- Assist other staff as needed
- Perform other duties as assigned
- Other duties assigned as deemed necessary by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter