Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
vision coverage
Paid Time Off
Health savings account
Flexible spending account
401(k) with matching
NHSC Loan Repayment
Tuition Reimbursement
Employee assistance program
Employee Discounts
Job Description
STRIDE Community Health Center is a leading healthcare provider in Colorado, recognized as one of the largest Federally Qualified Health Centers (FQHC) in the state. With over 35 years of dedicated service, STRIDE offers comprehensive healthcare solutions through 13 clinics spread across the Denver Metro area. The Center’s commitment goes beyond treating illnesses; it is deeply invested in fostering wellness, providing primary care, dental, pharmacy, behavioral health, health education, and community outreach services. STRIDE's mission centers on addressing the unique healthcare needs of every individual in the communities it serves, emphasizing inclusivity and equitable access. By leveraging a multidisciplinary approach... Show More
Job Requirements
- High school diploma or GED
- 1 to 2 years related experience and/or training or equivalent combination of education and experience
- must have or obtain BLS/CPR within 60 days of hire
- ability to interact positively and build rapport with patients, coworkers and/or external contacts
- ability to work independently and organize work in a manner that ensures accuracy and efficiency
- skill in using office equipment including postal machines, printers, fax/scanners
- ability to organize large mailing projects with accuracy
- ability to follow directions
- valid driver’s license required for driving between locations
Job Qualifications
- High school diploma or GED (Associate's degree preferred)
- 1 to 2 years related experience and/or training or equivalent combination of education and experience
- 1+ years experience working front desk in a medical or dental setting preferred
- must have or obtain BLS/CPR within 60 days of hire
- ability to interact positively and build rapport with patients, coworkers and/or external contacts
- ability to work independently and organize work in a manner that ensures accuracy and efficiency
- skill in using office equipment including postal machines, printers, fax/scanners
- ability to organize large mailing projects with accuracy
- ability to follow directions
Job Duties
- Demonstrates professional behavior with the public, patients, and peers at all times
- registers, check-in, and checks-out patients for all services
- maintains charts and ensures HIPAA and OSHA compliance while demonstrating understanding of regulations
- collects and uploads all necessary documentation and consents
- promptly and accurately updates patient records including financial and demographic information
- promptly coordinates scheduling of new patient referrals, gathers necessary information, and schedules appointments accordingly
- collects copayment and account balances at time of service
- acts as liaison between patients and Billing Department regarding charges, payments, and insurance
- schedules appointments according to the scheduling guidelines
- assists in Medical Records duties as needed
- assists in the training of new front desk personnel
- contacts patients to follow up on no-shows and reschedule appointment
- ensures all schedules are filled and maintained
- works closely and communicates consistently with internal staff to ensure continuity of care
- efficiently handles multiple clerical/administrative tasks in a fast-paced environment and effectively adapts to change
- supports other STRIDE clinics based on the needs of the organization
- ensures the waiting room is cleaned, sanitized, and neat at all times
- follows up on all correspondence sent to/from Customer Care Center regarding patient appointments
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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