Front Desk Receptionist - Columbia, MD

Columbia, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

Vision Insurance

Dental Insurance

Job Description

The ARK is a professional establishment that values providing an outstanding customer service experience to all its clients and visitors. As a dynamic and service-oriented company, ARK prides itself on maintaining a welcoming and efficient environment where every guest and customer interaction is handled with care and professionalism. This company operates in a fast-paced, customer-facing setting, emphasizing the importance of a seamless reception and administrative support system that ensures smooth daily operations. ARK’s commitment to excellence is reflected in its attention to detail and responsiveness, which are key to sustaining strong relationships with the community and business partners.

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Job Requirements

High school diploma or equivalent
Minimum of 2 years office clerical experience
Proficient in handling multi-line switchboard
Good typing skills
Strong customer service orientation
Ability to operate office equipment like copiers and postage machines
Ability to work independently
Punctuality
Positive attitude
Knowledge of office administrative procedures

Job Qualifications

High school diploma or equivalent
Minimum of 2 years clerical experience in an office environment
Proficient in Microsoft Office applications
Excellent phone etiquette
Strong oral and written communication skills
Experience operating multi-line telephone switchboards
Ability to handle multiple tasks in a fast-paced environment
Proficient with office equipment including copiers, fax machines, scanners, and postage machines
Customer service skills
Positive and respectful attitude
Ability to work with minimal supervision

Job Duties

Professionally greet and administer all incoming calls and guests in a professional, friendly and hospitable manner
Must be able to operate a 10-line switchboard
Assure all incoming calls are forwarded and answered by an actual person vs a voice message in all cases possible
Assure all incoming calls are handled by the individual the call is transferred to so there are no more than one transfer of the call to assist a customer
Ensure all incoming calls are transferred to the appropriate individual within the company to handle their request
Submittals - copy, bind and type transmittal sheet and labels for shipping
Copying and scanning as required
Applying correct postage on first class and certified mail as requested
Pull and open incoming invoices from mail and date stamp
Distributing incoming faxes to appropriate folders
Contact courier service when necessary
Primary contact and service provider follow up for all general office copiers, scanners, fax machines, etc
Perform a variety of clerical duties for ARK employees
This may include faxing, filing, and collating, typing correspondence in Word, Excel, and general assistance for various tasks
All other administrative duties as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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