Front Desk Receptionist-Check In/Check Out

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Professional development opportunities

Job Description

Tri-City Medical Center is a prominent healthcare provider serving the coastal communities of Carlsbad, Oceanside, and Vista, as well as the greater San Diego County region for over 60 years. As one of the largest employers in North San Diego County, Tri-City Medical Center operates as a full-service acute care public hospital under the administration of the Tri-City Healthcare District, a California Hospital District. The medical center boasts a team of more than 500 physicians who specialize in over 60 medical fields, making it an essential safety net for the health and well-being of the local community. The hospital's commitment... Show More

Job Requirements

  • High school diploma or GED
  • minimum of 1 year experience in healthcare preferred
  • knowledge of insurance verification
  • ability to communicate effectively
  • commitment to patient confidentiality and HIPAA compliance
  • ability to work collaboratively in a team environment
  • pass physical evaluation, urine drug screen and pre-employment background check
  • fully vaccinated for COVID-19 with documented proof or approved exception

Job Qualifications

  • Experience with insurance (HMO, PPO) preferred
  • front desk experience preferred
  • minimum of 1 year healthcare experience preferred
  • understands insurance verification for new and current patients
  • strong background in customer service
  • competent in leadership, teamwork and cooperation
  • demonstrates strong ethics and high level of personal and professional integrity
  • effective communication skills, oral and written
  • bilingual preferred

Job Duties

  • Maintain a safe, clean working environment including unit-based safety and infection control requirements
  • accurately prepare all visit paperwork at time of visit
  • verify, collect and scan patient ID and insurance cards into the practice management/EHR system
  • collect and scan financial, HIPAA and arbitration form signatures
  • collect co-payments, coinsurance, deductibles or balances due
  • update patient demographic information in the practice management system
  • enter required MACRA measurements onto EHR at arrival
  • scan front office documents into EHR and catalog to patient charts
  • schedule follow-up, new patient, and walk-in appointments
  • coordinate patient pick-up with preferred facilities
  • use friendly voice and clear communication to provide information and enhance patient satisfaction
  • balance cash, check and credit collections at end of day and reconcile against PM reports
  • work collaboratively with registration, telephone and clinical personnel
  • provide cross coverage for check-in or check-out as needed
  • assist patients with form completion in person
  • ensure patient confidentiality in accordance with HIPAA
  • display and provide HIPAA Notice of Privacy Practices to new patients and every three years
  • comply with all medical practice regulations such as HIPAA and OSHA
  • perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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