Front Desk Receptionist (Boylan Tennis Center)
Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Flexible Schedule
training provided
opportunity to work in a sports environment
friendly work atmosphere
skill development opportunities
Job Description
Boylan Tennis Center is a well-established sports facility dedicated to providing exceptional tennis experiences to players of all skill levels. Located conveniently for both members and guests, the center offers a welcoming and vibrant community for tennis enthusiasts, with a wide range of programs, lessons, clinics, and events. The tennis facility is managed by a dedicated team focused on ensuring high customer satisfaction and smooth daily operations. This includes providing state-of-the-art court reservations and scheduling, professional coaching services, and organized event planning. As a hub for tennis players, the center continuously strives to foster a friendly, engaging environment where everyone... Show More
Job Requirements
- Strong customer service skills
- Friendly and professional demeanor
- Basic computer skills including email and POS systems
- Ability to multitask effectively
- Good communication and organizational skills
- Willingness to learn scheduling software such as CourtReserve
- Availability for part-time hours at the tennis center
Job Qualifications
- Strong customer service skills and a friendly, professional demeanor
- Excellent communication and organizational skills
- Comfortable multitasking in a busy environment
- Basic computer skills including email, scheduling systems, and POS systems
- Experience with scheduling software such as CourtReserve or similar is a plus but not required
- Knowledge or interest in tennis is helpful but not required
Job Duties
- Greet members and guests with professionalism and a friendly attitude
- Answer phone calls, emails, and in-person inquiries about programs, lessons, and events
- Provide information about membership, programming, and upcoming events
- Check in players for lessons, clinics, and events
- Manage court reservations and event bookings through CourtReserve or similar club management software
- Assist with program registration and event sign-ups
- Handle cancellations, waitlists, and schedule changes
- Process payments for lessons, events, and merchandise sales
- Keep front desk area clean, organized, and stocked with needed supplies
- Assist with event preparation such as printing draws, creating check-in lists, preparing welcome materials
- Communicate with coaches and staff to ensure smooth daily operations
- Share club updates and event details with members in person or over the phone
- Help send reminders and updates about programs, events, and closures using club systems such as email, text, or social media if applicable
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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