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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $11.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k retirement savings with company match
Flex Spending Account
Paid Personal Time Off
paid company holidays
Parental leave
employee eyewear discount
Job Description
America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1000 stores nationwide, America's Best combines eyewear and eye care into a single, convenient, and affordable experience for customers. The company is committed to making quality eye care and eyewear accessible to everyone, helping people to see their best and thereby live their best lives. America's Best emphasizes excellent customer service and affordable pricing, making it a trusted name in the optical industry.
As a Receptionist at America's Best, you will play a key role as the face of the sto... Show More
As a Receptionist at America's Best, you will play a key role as the face of the sto... Show More
Job Requirements
- Fluent in reading and speaking both English and Spanish
- 0-2 years related experience or training preferred
- Strong customer service skills
- Strong organizational skills
- Experience handling multiple phone lines preferred
Job Qualifications
- Fluent in reading and speaking both English and Spanish
- Experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills
- Strong organizational skills
Job Duties
- Ensure high quality customer service while following all safety protocols
- Ensure a smooth flow of customers through the store
- Answer, screen, and forward incoming phone calls in accordance with National Vision protocol
- Process and understand managed care plans while obtaining document information from insurance companies
- Provide customers basic and accurate information
- Schedule and confirm appointments, follow-up visits, and classes
- File all patient records daily and pull patient files for the next day’s appointments
- Check order status and notify customers when orders are in or of any delays
- Keep reception area tidy and presentable with all necessary materials
- Receive, sort, and distribute daily mail/deliveries and maintain inventory of office supplies
- Participate in regularly scheduled mandatory communication meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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