Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k
Flex Spending Account
Paid Personal Time Off
Paid holidays
Parental leave
employee discount
Job Description
America's Best is a leading optical retail brand that operates as a part of National Vision, one of the largest optical retailers in the United States. With over 1,000 store locations nationwide, America's Best is dedicated to providing an exceptional eye care experience by combining quality eyewear and professional eye care services at an affordable price. The company is well-known for its commitment to making quality eye care and eyewear more accessible and affordable to a broad demographic, reflecting National Vision's core mission that everyone deserves to see their best in order to live their best life. The brand's consistent... Show More
Job Requirements
- High school diploma or equivalent
- fluent in reading and speaking both English and Spanish
- 0-2 years related experience preferred
- strong customer service skills
- strong organizational skills
- ability to handle multiple phone lines
- excellent communication skills
Job Qualifications
- Fluent in reading and speaking both English and Spanish
- experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- experience handling multiple phone lines preferred
- strong customer service skills required
- strong organizational skills required
Job Duties
- Ensure high quality customer service while following all safety protocols
- ensure a smooth flow of customers through the store
- answer, screen, and forward incoming phone calls according to company protocol
- process and understand managed care plans while obtaining necessary documentation
- provide customers basic and accurate information
- schedule and confirm appointments, follow-up visits, and classes
- file and organize patient records daily and prepare files for the next day
- check order status and notify customers about order arrivals or delays
- maintain a tidy and presentable reception area with necessary materials
- receive, sort, and distribute daily mail and deliveries
- maintain inventory of office supplies
- participate in regularly scheduled mandatory communication meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter