Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401k
Flex Spending Account
Paid Personal Time Off
paid company holidays
Parental leave
employee eyewear discount
Job Description
America's Best, a key brand under National Vision, stands as one of the most prominent optical retailers in the United States. With a thriving network of over 1000 store locations nationwide, America's Best seamlessly integrates quality eyewear and comprehensive eye care services, providing customers exceptional value at competitive prices all under one roof. National Vision is committed to making quality eye care affordable and accessible to everyone, embodying the belief that clear vision enhances life quality significantly. To learn more about this reputable organization, visit AmericasBest.com.
The role of a Receptionist at America's Best represents the welcoming face o... Show More
The role of a Receptionist at America's Best represents the welcoming face o... Show More
Job Requirements
- High school diploma or equivalent
- Ability to read and speak both English and Spanish fluently
- Customer service experience preferred
- Basic computer skills
- Excellent communication skills
- Ability to multitask and handle multiple phone lines
- Strong organizational skills
Job Qualifications
- Fluent in reading and speaking both English and Spanish
- Experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
Job Duties
- Ensures high quality customer service while following all safety protocols
- Ensures a smooth flow of customers through the store
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
- Processes and understands managed care plans while obtaining document information from the insurance company as needed
- Provides customers basic and accurate information
- Schedules and confirms appointments, follow-up visits and classes
- Files all patient records daily and pulls patient files for the next day's appointments
- Checks order status and notifies customers when orders are in or of any delays
- Keeps reception area tidy and presentable with all necessary materials
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
- Participates in regularly scheduled mandatory communication meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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