Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Life insurance
Vision Insurance
401k
Bonuses
Job Description
Community Health Connections (CHC) is a reputable multi-site, non-profit health care center dedicated to delivering comprehensive medical services across multiple disciplines. With a strong mission to provide compassionate and high-quality care regardless of income or insurance status, CHC has been a trusted Federally Qualified Health Center (FQHC) for decades. Operating five locations in Fitchburg, Gardner, and Leominster, CHC serves 36 communities throughout North Central Massachusetts. The center is well-known for offering a broad spectrum of health services including urgent care, primary family medical and pediatric care, preventive and restorative dental care, oral surgery, behavioral health services for children and adults,... Show More
Job Requirements
- High school diploma or GED
- associate degree in secretarial science or equivalent preferred
- Spanish language fluency preferred
- work experience in a behavioral health office environment preferred
- knowledge of insurance regulations for mental health services required
- knowledge of basic medical terminology
- computer skills
- ability to work independently
- good interpersonal and teamwork skills
- good written and verbal communication skills in English
Job Qualifications
- High school diploma or GED, associate degree in secretarial science or equivalent preferred
- Spanish language fluency and ability to be trained in mental health interpreting a plus
- work experience in a similar behavioral health office environment preferred
- knowledge of insurance regulations for mental health services required
- knowledge of basic medical terminology and willingness to learn mental health terminology
- computer skills for accurate data entry
- ability to work independently
- demonstrated interpersonal and teamwork skills required
- demonstrated written and verbal communication skills in English
Job Duties
- Receives and directs incoming patients
- provides excellent quality behavioral health services
- reviews and updates patient information related to demographics and insurance
- follows established health center protocol for the check-in, encounter form production, and check-out
- assists walk-in and open clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable
- places reminder calls to patients with upcoming appointments
- follows established health center protocol for daily cash reconciliation
- schedules walk-in appointments and assists in managing open clinics
- schedules patient appointments according to established protocol
- provides coverage to mental health medical records as needed
- may also assist with interpreting for mental health patients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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