Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
training provided
Flexible Schedule
friendly work environment
Career development opportunities
Supportive team atmosphere
Job Description
The hiring agency is a professional organization dedicated to providing high-quality administrative and customer service support within a governmental or corporate environment. It operates a front office that serves as the primary point of contact for clients, visitors, and internal staff. The agency values courteous communication, efficiency, and the seamless management of inbound phone calls, messages, and visitor interactions. They also emphasize the importance of maintaining organized records and ensuring smooth coordination among departments through updated contact lists and the management of incoming packages. The work environment is dynamic, requiring proficiency in various administrative tasks and the ability to use... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or administrative roles preferred
- Ability to operate phone systems and office software
- Good interpersonal skills
- Reliable and punctual
- Willingness to learn and adapt
- Capable of handling multiple tasks and priorities
Job Qualifications
- Strong communication and customer service skills
- Proficiency with Microsoft Office applications recommended
- Ability to manage multiple tasks efficiently
- Experience with phone systems such as Ms Teams is an advantage
- Attention to detail and organizational skills
- Ability to work independently and as part of a team
- Basic knowledge of administrative procedures
Job Duties
- Answer agency main phone line via Ms Teams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing
- Enter calls received into a log
- Check the admin email inbox for voicemail messages and forward to the appropriate staff or department
- Greet guests and visitors courteously, ask to help them and direct to appropriate staff or department
- Direct visitors looking for Federal Homeland Security, Immigration, or Citizenship to the downtown location
- Watch lobby cameras for foot traffic or suspicious visitors
- Maintain a current contact listing for the agency and important numbers listing
- Notify appropriate contacts of any FedEx or UPS packages dropped off at the front desk
- Assist with scanning old paper files into an online electronic software system
- Perform various administrative assistance duties as needed
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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