Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Tuition Reimbursement
Paid Time Off
retirement savings plan
Job Description
Rothman Orthopaedics is a renowned leader in the field of orthopedics, dedicated to improving patients' lives with a commitment that spans over five decades. Established in 1970 by Dr. Richard H. Rothman, a pioneer in orthopedic medicine, the practice has grown to encompass more than 40 locations, providing world-class orthopedic care and innovative treatments. The organization prides itself on combining expert clinical care with advanced technology to offer comprehensive services that address a wide range of musculoskeletal conditions. This positions Rothman Orthopaedics as a top destination for patients seeking quality orthopedic solutions in Pennsylvania and beyond.
Located in B... Show More
Located in B... Show More
Job Requirements
- High school diploma or GED
- Minimum of one year's experience in a medical office environment
- Knowledge of business office procedures and medical terminology preferred
- Computer skills including MS Office
Job Qualifications
- High school diploma or GED
- Minimum of one year's experience in a medical office environment
- Knowledge of business office procedures and medical terminology preferred
- Computer skills including MS Office
Job Duties
- Greets patients and visitors in a prompt, courteous, and helpful manner
- Checks in patients, verifies and updates demographic and insurance information in eCW
- Updates the eCW system on patients' arrival and records referral information
- Utilizes eCW to enter the copayment and notes to the Business Office
- Checks out and makes appointments for follow-up patients' office schedules
- Answers telephone in an amiable and professional manner, screens calls, answers questions within the position's responsibility, forwards calls, or takes messages
- Assists patients with ambulatory difficulties
- Screens visitors and responds to routine requests for information
- Collects applicable insurance co-pay information and referrals
- Batches out and balances end-of-day payments
- Assists other front desk personnel in situations with irate patients
- Maintains work area and lobby in a neat and orderly manner
- Re-supplies front desk for the day
- Prepares all work for the next business day in eCW, including linking of referring doctor, referral number, copay, and authorization numbers
- Prints out all related paperwork for patients' appointments with the physician
- Attends meetings as required
- Works in conjunction with Patient Responsible team to collect past due balances
- Exemplifies the desired culture and philosophies of the organization
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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