Rothman Orthopaedics

Front Desk Receptionist

Philadelphia, PA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Tuition Reimbursement
Paid Time Off
retirement savings plan

Job Description

Rothman Orthopaedics is a renowned leader in the field of orthopedics, dedicated to improving patients' lives with a commitment that spans over five decades. Established in 1970 by Dr. Richard H. Rothman, a pioneer in orthopedic medicine, the practice has grown to encompass more than 40 locations, providing world-class orthopedic care and innovative treatments. The organization prides itself on combining expert clinical care with advanced technology to offer comprehensive services that address a wide range of musculoskeletal conditions. This positions Rothman Orthopaedics as a top destination for patients seeking quality orthopedic solutions in Pennsylvania and beyond.

Located in B... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of one year's experience in a medical office environment
  • Knowledge of business office procedures and medical terminology preferred
  • Computer skills including MS Office

Job Qualifications

  • High school diploma or GED
  • Minimum of one year's experience in a medical office environment
  • Knowledge of business office procedures and medical terminology preferred
  • Computer skills including MS Office

Job Duties

  • Greets patients and visitors in a prompt, courteous, and helpful manner
  • Checks in patients, verifies and updates demographic and insurance information in eCW
  • Updates the eCW system on patients' arrival and records referral information
  • Utilizes eCW to enter the copayment and notes to the Business Office
  • Checks out and makes appointments for follow-up patients' office schedules
  • Answers telephone in an amiable and professional manner, screens calls, answers questions within the position's responsibility, forwards calls, or takes messages
  • Assists patients with ambulatory difficulties
  • Screens visitors and responds to routine requests for information
  • Collects applicable insurance co-pay information and referrals
  • Batches out and balances end-of-day payments
  • Assists other front desk personnel in situations with irate patients
  • Maintains work area and lobby in a neat and orderly manner
  • Re-supplies front desk for the day
  • Prepares all work for the next business day in eCW, including linking of referring doctor, referral number, copay, and authorization numbers
  • Prints out all related paperwork for patients' appointments with the physician
  • Attends meetings as required
  • Works in conjunction with Patient Responsible team to collect past due balances
  • Exemplifies the desired culture and philosophies of the organization

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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