Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Tuition Reimbursement
Paid Time Off
retirement savings plan
competitive pay
Professional Development
Job Description
Rothman Orthopaedics is a nationally recognized leader in the field of orthopedics, dedicated to improving patients' lives through exceptional medical care and innovative treatments. Founded in 1970 by Richard H. Rothman, M.D., Ph.D., the practice has grown to operate more than 40 locations, providing comprehensive orthopedic services for a wide range of musculoskeletal conditions. Rothman Orthopaedics is known for its unwavering commitment to patient-centered care, cutting-edge research, and education, making it one of the foremost providers in orthopedic medicine. The organization prides itself on fostering a professional and supportive work environment where every team member contributes significantly to patient outcomes... Show More
Job Requirements
- High school diploma or GED
- Minimum one year experience in medical office environment
- Knowledge of business office procedures and medical terminology preferred
- Proficient computer skills including MS Office
- Ability to communicate effectively in person and on the phone
- Ability to assist patients with ambulatory difficulties
- Must be able to work Monday through Friday during scheduled shifts
- Willingness to comply with COVID-19 vaccination policy
- Ability to handle stressful situations professionally
Job Qualifications
- High school diploma or GED
- Minimum of one year’s experience in a medical office environment
- Knowledge of business office procedures and medical terminology preferred
- Proficiency in MS Office
- Strong interpersonal and communication skills
- Ability to handle sensitive patient information confidentially
- Ability to multitask and work in a fast-paced environment
- Basic computer skills including electronic health record systems
Job Duties
- Greets patients and visitors in a prompt, courteous, and helpful manner
- Checks in patients, verifies and updates demographic and insurance information in eCW
- Updates the eCW system on patients’ arrival and records referral information
- Utilizes eCW to enter the copayment and notes to the Business Office
- Checks out and makes appointments for follow-up patients’ office schedules
- Answers telephone in an amiable and professional manner, screens calls, answers questions within the area of responsibility, forwards calls, or takes messages
- Assists patients with ambulatory difficulties
- Screens visitors and responds to routine requests for information
- Collects applicable insurance co-pay information and referrals
- Batches out and balances end-of-day payments
- Assists other front desk personnel in situations with irate patients
- Maintains work area and lobby in a neat and orderly manner
- Re-supplies front desk for the day
- Prepares all work for the next business day in eCW including linking referring doctor, referral number, copay and authorization number for certain treatments
- Prints out related paperwork for patients’ appointments
- Attends meetings as required
- Works in conjunction with Patient Responsible team to collect past due balances
- Exemplifies the desired culture and philosophies of the organization
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter