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OneOncology

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Competitive salaries
Paid Time Off

Job Description

United Urology Group (UUG) is a distinguished medical practice specializing in comprehensive urologic care. With a dedicated team of experienced specialists and healthcare professionals, UUG is committed to delivering the highest quality care to patients through advanced technology and personalized treatment options. As a company, UUG values compassion, teamwork, integrity, and diversity, which are reflected in the supportive work environment they cultivate for their staff. Employees at United Urology Group are essential to fulfilling the organization’s mission of improving lives through exceptional urologic care. They foster a culture where every team member is empowered to make a meaningful impact on... Show More

Job Requirements

  • Minimum high school diploma or GED
  • At least two years of front office experience preferably in medical settings
  • One to two years of customer service experience
  • Willingness to travel to other sites as necessary
  • Ability to type 40 words per minute
  • Maintain HIPAA compliance
  • Ability to work in a fast-paced environment
  • Ability to ask probing questions to patients
  • Demonstrate a caring and compassionate attitude
  • Adhere to company policies and procedures

Job Qualifications

  • Minimum high school diploma or GED
  • Minimum of two years of front office experience preferably in a medical setting
  • 1-2 years of customer service experience
  • Proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • Strong verbal and written communication skills
  • Proficient computer software and database skills
  • Ability to type 40 words per minute
  • Ability to maintain HIPAA compliance
  • Ability to work comfortably in a fast-paced environment
  • Demonstrate a caring, compassionate, and patient attitude
  • Excellent customer service skills
  • Attention to detail and willingness to learn
  • Multitasking and proactive problem-solving abilities

Job Duties

  • Create a positive and professional first impression of the practice and show patients a caring attitude
  • Schedule appointments and assist with scheduling additional testing directed by physicians
  • Compile all required patient paperwork for daily appointments
  • Collect co-pays and past balances at check-in and enter them into the daily batch in Practice Management
  • Review and enter patient demographics and clinical information into Practice Management and EHR
  • Scan patient driver’s licenses and insurance cards into Ntierprise
  • Ensure all required referrals are obtained, scanned into EMR, and linked to appointments
  • Reconcile payment batches daily and submit to Site Manager
  • Schedule follow-up procedures and coordinate local ASC cases
  • Assist patients with Phreesia registration system
  • Travel to other sites within a reasonable geographic region as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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