Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
competitive salary
Job Description
United Urology Group (UUG) is a leading healthcare provider specializing in comprehensive urologic care. With a commitment to delivering high-quality, compassionate medical services, UUG operates a network of outpatient urology clinics that focus on patient-centered care. As an organization, UUG emphasizes a collaborative culture that values teamwork, integrity, diversity, and above all, putting patients at the heart of everything they do. Their team of experienced urologic specialists and healthcare professionals works cohesively, utilizing the latest technology and treatment methodologies to ensure excellent clinical outcomes for patients. UUG is dedicated to offering competitive salaries and fostering a supportive work environment that... Show More
Job Requirements
- Minimum high school diploma or GED
- Two years of front office experience preferably in medical setting
- One to two years of customer service experience
- Ability to travel to other sites as necessary
Job Qualifications
- Minimum high school diploma or GED
- Minimum two years of front office experience preferably in a medical setting
- One to two years of customer service experience
- Excellent customer service skills
- Attention to detail and willingness to learn
- Proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
- Strong verbal and written communication skills
- Proficient computer software and database skills
- Comfortable working in a fast-paced environment
- Ability to ask probing questions compassionately
- Caring, compassionate, and patient attitude
- Knowledge of HIPAA compliance
- Capable of multitasking and proactive problem-solving
Job Duties
- Provide superb customer service to patients and staff
- Schedule appointments and assist with scheduling additional testing directed by physician
- Ensure all required patient paperwork is compiled for daily appointments
- Collect co-pays and past balances at check-in and enter them into the daily batch in Practice Management
- Review, enter patient demographics and clinical information into Practice Management and EHR
- Scan patient driver’s license and insurance cards into Ntierprise
- Ensure all required referrals are obtained, scanned into EMR, and linked to appointments
- Reconcile payment batches daily and submit to Site Manager
- Schedule follow-up procedures and coordinate local ASC cases
- Assist patients with Phreesia registration system
- Travel to other sites within reasonable geographic region as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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