Front Desk Receptionist

Sandy Springs, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Benefits

competitive salary

Training and development opportunities

employee discount

Dry cleaning

Employee Meals

Discounted parking

Discounted public transit

Job Description

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company renowned for its exceptional service and elegant accommodations. Powered by a dedicated team of professionals, Four Seasons continually strives to deliver extraordinary experiences to its guests. With a commitment to luxury and genuine hospitality, the company’s culture emphasizes a world-class employee experience, fostering a community that values respect, growth, and collaboration. Four Seasons' workforce embodies the Golden Rule, treating each other and guests with kindness and respect, creating lasting impressions that enhance the guest experience. This philosophy extends across all locations, ensuring consistent service excellence worldwide.

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Job Requirements

High school diploma or equivalent
One plus years experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest's preferences

Job Qualifications

One plus years experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest's preferences

Job Duties

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner
Interactions with guest will be in person and by phone
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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