Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $25.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement match
Professional Development
Life insurance
Job Description
Abode is one of the largest and most effective nonprofit organizations dedicated to ending homelessness in the Bay Area. Founded with a mission to provide safe, stable, and affordable housing, Abode focuses on addressing the complex challenges faced by individuals experiencing homelessness, including those with mental health and substance use disorders. The organization stands out for its inclusive approach, innovative programs, and a strong commitment to community-based solutions. Serving a diverse population, Abode operates multiple programs and resources designed to meet the unique needs of the Bay Area’s homeless populations. Their work is characterized by a goal-driven, compassionate environment that... Show More
Job Requirements
- High school diploma or equivalent (GED)
- 1 year of field experience working with people with serious mental illness disorders and/or the homeless population
- Use of personal vehicle, proof of a valid and current California driver's license and current insurance along with a clean DMV record required
- Ability to work in a dynamic, mission-driven environment
- Strong interpersonal and communication skills
- Ability to maintain confidentiality and professionalism
- Willingness to comply with Abode Services vaccination policy
Job Qualifications
- High school diploma or equivalent (GED)
- 1 year of field experience working with people with serious mental illness disorders and/or the homeless population
- Ability to communicate effectively and provide customer service
- Experience in deescalation techniques preferred
- Understanding of community resources related to homelessness and mental health
- Proficiency in basic administrative tasks and data management
- Use of personal vehicle with valid California driver's license and current insurance
- Clean DMV record
Job Duties
- Create a welcoming environment and provide warm, helpful customer service
- Assist all participants that come into the Housing Resource Center with contacting their onsite service provider and navigating services
- Deescalate participants and assist them in maintaining composure in the waiting area
- Help people with psychiatric symptoms and/or low tolerance for frustration manage their behavior in the waiting area and cope with unforeseen changes
- Maintain resources in the waiting area, have a strong understanding of these resources, and be able to explain resources to anyone who may stop in for assistance
- Assist service teams with dispensing stipend and payee checks throughout the week
- Communicate with Abode teams regarding their appointments and drop-in participants
- Manage referrals from internal Abode programs and connect the participants with the appropriate services
- Communicate regularly with other internal Abode programs on the services being offered and space availability
- Maintain cleanliness, order, available resources, and welcoming vibe of the waiting room
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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