Front Desk Receptionist

Trenton, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $22.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Tuition Reimbursement

Paid Time Off

Retirement Savings Plans

competitive pay

Professional development opportunities

Job Description

Rothman Orthopaedics is a renowned healthcare organization specializing in orthopaedic care, dedicated to improving the lives of patients through innovative treatments and compassionate service. Established as a leader in musculoskeletal health, Rothman Orthopaedics offers comprehensive care including surgery, rehabilitation, and patient education. With a network of clinics, hospitals, and specialized medical professionals, the organization emphasizes patient-centered care and cutting-edge medical practices.

This particular opportunity is with the Rothman Orthopaedics team located in Hamilton, New Jersey. The Hamilton office operates on a full-time schedule with day shifts from Monday to Friday, 7:30 am to 4:30 pm, offering a weekly com... Show More

Job Requirements

High school diploma or GED
Minimum one year experience in a medical office environment
Ability to use computer systems including eCW and MS Office
Excellent interpersonal and communication skills
Availability to work Monday to Friday, 7:30 am to 4:30 pm
Ability to handle patient interactions professionally
Commitment to workplace COVID-19 vaccination policy
Willingness to travel up to 25% as needed

Job Qualifications

High school diploma or GED
Minimum of one (1) year's experience in medical office environment
Knowledge of business office procedures and medical terminology preferred
Computer skills including MS Office
Effective communication skills
Ability to work collaboratively in a team environment
Strong organizational and multitasking abilities

Job Duties

Greets patients and visitors in a prompt, courteous, and helpful manner
Checks in patients, verifies and updates demographic and insurance information in eCW
Updates the eCW system on patients' arrival and records referral information
Utilizes eCW to enter the copayment and notes to the Business Office
Checks out and makes appointments for follow-up patients' office schedules
Answers telephone in a amiable and professional manner, screens calls, answers questions within responsibility, forwards calls, or takes messages
Assists patients with ambulatory difficulties
Screens visitors and responds to routine requests for information
Collects applicable insurance co-pay information and referrals
Batches out and balances end-of-day payments
Assists other front desk personnel in situations with irate patients
Maintains work area and lobby in a neat and orderly manner
Re-supplies front desk for the day
Prepares all work for the next business day in eCW including linking referring doctor, referral number, copay and authorization numbers
Prints paperwork for patients' appointments
Attends meetings as required
Works with Patient Responsible team to collect past due balances
Exemplifies the desired culture and philosophies of the organization

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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