Front Desk Receptionist

Trenton, NJ, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $22.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Tuition Reimbursement

Paid Time Off

retirement savings plan

competitive pay

inclusive workplace environment

Job Description

Rothman Orthopaedics is a leading specialized healthcare provider dedicated to musculoskeletal care, known for its commitment to clinical excellence and patient-centered services. Based in Hamilton, New Jersey, Rothman Orthopaedics operates multiple locations, providing expert orthopedic care, physical therapy, and sports medicine services. The organization prides itself on combining advanced medical technology with compassionate, high-quality patient care. As a respected name within the healthcare community, Rothman Orthopaedics emphasizes innovation, clinical research, and continuous education to maintain its reputation as a top musculoskeletal care institution.

The current opening for a Front Desk Receptionist at the Hamilton location is a full-time positi... Show More

Job Requirements

High school diploma or GED
Minimum one year experience in medical office environment
Knowledge of business office procedures and medical terminology preferred
Computer skills including MS Office
Effective communication skills
Ability to work with diverse patients and hospital staff
Professionalism and reliability
Available to work Monday through Friday, 7:30am to 4:30pm
Willingness to travel up to 25 percent
COVID-19 vaccination as a condition of employment

Job Qualifications

High school diploma or GED
Minimum one year experience in medical office environment
Knowledge of business office procedures and medical terminology preferred
Computer skills including MS Office
Effective communication skills
Ability to work well with diverse patient populations
Strong organizational skills
Professional demeanor and ability to handle difficult situations calmly

Job Duties

Greets patients and visitors in a prompt, courteous, and helpful manner
Checks in patients, verifies and updates demographic and insurance information in eCW
Updates the eCW system on patients' arrival and records referral information
Utilizes eCW to enter the copayment and notes to the Business Office
Checks out and makes appointments for follow-up patients' office schedules
Answers telephone in an amiable and professional manner, screens calls, answers questions within the position's responsibility, forwards calls, or takes messages
Assists patients with ambulatory difficulties
Screens visitors and responds to routine requests for information
Collects applicable insurance co-pay information and referrals
Batches out and balances end-of-day payments
Assists other front desk personnel in situations with irate patients
Maintains work area and lobby in a neat and orderly manner
Re-supplies front desk for the day
Prepares all work for the next business day in eCW, including linking referring doctor, referral number, copay and authorization numbers
Prints out related paperwork for patients' appointments with the physician
Attends meetings as required
Works in conjunction with Patient Responsible team to collect past due balances
Exemplifies the desired culture and philosophies of the organization

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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