Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Retirement Plan
Paid Time Off
Holiday pay
Employee Discounts
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company known for its exceptional service and elegant properties across the globe. With a reputation built on delivering unparalleled guest experiences, Four Seasons blends refined sophistication with genuine care to create memorable moments for its guests. The company prides itself on fostering a caring and inclusive culture that motivates its employees to strive for excellence while nurturing their personal growth and professional development. As a leader in the luxury hotel industry, Four Seasons maintains a steadfast commitment to maintaining a world-class employee experience that directly translates into exceptional customer satisfaction.... Show More
Job Requirements
- Valid work authorization for the U.S.
- One plus years experience working within a luxury hotel or similar environment is considered an asset
- Excellent interpersonal skills and communication skills
- Cross cultural sensitivity and customer service orientation
- Guest centricity and understanding the importance of guest's preferences
Job Qualifications
- One plus years experience working within a luxury hotel or similar environment is considered an asset
- Excellent interpersonal skills and communication skills
- Cross cultural sensitivity, and customer service orientation
- Guest centricity and understanding the importance of guest's preferences
Job Duties
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone
- Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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