Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Flexible Schedule
Job Description
Brown County Community Treatment Center is a comprehensive health and human services facility that includes the Nicolet Psychiatric Hospital, the CTC Outpatient Clinic, Bayshore Village Nursing Home, and Bayhaven CBRF. Serving the community with dedication, the center is committed to providing a supportive and professional environment for its clients and staff. Brown County Community Treatment Center operates under state and federal health and safety regulations, ensuring confidentiality, quality care, and excellent customer service in all interactions. As a public health entity, the center emphasizes collaboration, respect, and efficiency in managing the diverse needs of its clients. The organization is a... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent (GED) preferred
- One year of relevant office experience or any equivalent combination of education, training, and experience
- Ability to thrive at work with minimal supervision and exercise good, independent judgment
- Proficiency in Microsoft Office programs
- Ability to operate standard office equipment such as computers, calculators, copiers, and fax machines
- Typing speed of 40 net words per minute or greater
- Strong written and verbal communication skills
- Ability to print and write legibly
- Ability to understand and carry out oral and written instructions
- Ability to establish and maintain effective working relationships with staff and the public
- Ability to work the required hours of the position
Job Qualifications
- High school diploma or equivalent (GED) preferred
- One year of relevant office experience or equivalent combination of education, training, and experience
- Proficiency in Microsoft Office programs including Word, Excel, and Outlook
- Typing speed of 40 net words per minute or greater
- Strong written and verbal communication skills
- Ability to understand and carry out oral and written instructions
- Excellent phone etiquette
- Ability to establish and maintain effective working relationships with staff and the public
- Ability to work a flexible schedule
Job Duties
- Maintain the confidential nature of client and business information per departmental standards and State/Federal confidentiality laws
- Answer incoming phone calls and inquiries or refer to proper official or department
- Receive and relay messages to proper department or employee in paper or electronic format
- Greet clients and visitors, direct them, provide information, and notify appropriate staff of their arrival
- Receive payments, issue receipts, and account for monies handled
- Obtain information from public, clients, or staff for completion of forms and documents
- Maintain computer information systems
- Monitor video camera and report issues to department manager
- Develop and maintain files according to departmental standards
- Prepare and close office as applicable
- Assist with various projects and programs as needed
- Maintain a clean, safe, and organized working environment
- Attend in-service training and meetings
- Greet walk-in clientele and assist them as necessary
- Perform specialized clerical assignments with minimal supervision
- Perform data entry into departmental databases and documents
- Assist staff with faxing, copying, and printing
- Sort and distribute department mail and correspondences
- Handle and reconcile resident trust funds and petty cash accounts in compliance with policies
- Perform related functions as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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