Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $33,810.12 - $39,682.57
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
discounted hotel stays
Holiday pay
Retirement Plan
Employee Meals
Dry Cleaning Services
Parking discount
Job Description
Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company known for providing exceptional guest experiences through a commitment to genuine service and world-class amenities. Founded in 1960, Four Seasons has expanded its portfolio to include more than 100 properties worldwide, each offering unique and personalized experiences that combine comfort, elegance, and meticulous attention to detail. The company thrives on a culture that values its team members as the cornerstone of its success, fostering growth, respect, and collaboration. This company is recognized not only for its luxury accommodations but also for its engaging work environment that empowers employees... Show More
Job Requirements
- Work authorization in the United States required
- availability to work mornings, evenings, nights, weekends, and holidays including potential overnight shifts
- minimum two years' experience in luxury hospitality or customer service
- knowledge of OPERA system
- strong multitasking abilities
- excellent communication skills
Job Qualifications
- High school diploma or equivalent
- minimum two years' experience in luxury hospitality or customer service
- proficiency with OPERA property management system
- excellent communication and interpersonal skills
- ability to multi-task and manage time effectively
- customer-focused attitude
- team player
Job Duties
- Greet and welcome guests upon arrival
- check guests in and out efficiently using OPERA system
- respond promptly and courteously to guest inquiries and requests
- manage reservations and assist with cancellations or modifications
- maintain accurate guest records and billing information
- coordinate with other hotel departments to ensure seamless guest experiences
- provide information about hotel amenities, services, and local attractions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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