Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
The Los Angeles Cancer Network (LACN) is a dedicated medical practice passionately committed to delivering exceptional and personalized cancer care to every patient who walks through its doors. Established with a mission to provide unparalleled treatment, LACN utilizes the most recent and relevant advancements in cancer care, ensuring each patient benefits from cutting-edge therapies and compassionate support. As a proud partner of OneOncology, LACN is at the forefront of cancer research and clinical trials, spearheading innovative treatment protocols and encouraging early detection through screenings. This network is distinguished by its tailored approach, recognizing that each patient's condition, age, and individual... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a medical receptionist or administrative role preferred
- ability to handle sensitive patient information with confidentiality
- strong verbal and written communication skills
- proficiency in basic computer applications
- ability to multitask and prioritize competing demands
- excellent interpersonal skills and a professional demeanor
Job Qualifications
- Great customer service skills
- knowledge of medical terminology oncology/hematology specific
- basic computer knowledge
- previous oncology/hematology experience preferred
Job Duties
- Greet and direct patients and visitors
- gate keeping
- patient registration/check-out
- collect co-payments and deductibles
- reconcile daily cash report
- schedule and update patient appointments, blood transfusions, and diagnostic tests
- answer telephone and respond to inquiries
- direct caller to appropriate personnel or initiate triage message
- record accurate and complete messages
- maintain supplies and cleanliness of the front office
- ensure maintenance of patient confidentiality
- demonstrate exceptional customer service skills
- accurately document in the EMR system
- train new hires on process and procedures
- maintain accurate records for appointments
- sort incoming mail
- verify patient's insurance information and update billing staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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