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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
sick leave
competitive pay
Job Description
CardioOne is a forward-thinking healthcare company dedicated to partnering with independent cardiologists to deliver innovative and value-based cardiology care solutions. Focused on improving patient outcomes while reducing healthcare costs, CardioOne helps physician partners adapt and thrive in the evolving landscape of value-based care. With a mission deeply rooted in enhancing cardiovascular health across the United States, the company combines advanced medical expertise with cutting-edge technology to empower patients with timely, accurate health insights, fostering confidence and proactive management of heart conditions. The organization is committed to creating a positive work environment characterized by strong employee engagement, which translates into exceptional... Show More
Job Requirements
- High school diploma or equivalent
- proven experience in receptionist or customer service role, preferably healthcare setting
- familiarity with medical terminology and procedures
- proficiency with scheduling software and electronic health records (EHR) systems
- medical records experience
- strong organizational skills and attention to detail
- ability to multitask in fast-paced environment
- empathetic and patient-focused attitude
- professional demeanor
- Athena software experience preferred
Job Qualifications
- High school diploma or equivalent
- additional education or medical office certification is a plus
- proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
- familiarity with medical terminology and procedures
- strong interpersonal and communication skills
- proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
- medical records experience needed
- excellent organizational skills and attention to detail
- ability to multitask and handle a fast-paced environment
- empathetic and patient-focused approach
- professional appearance and demeanor
- Athena experience preferred
Job Duties
- Warmly greet patients and visitors as they arrive
- oversee front desk operations of the office
- assist with the check-in process, verifying patient information and insurance details
- manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
- coordinate appointments for new and returning patients and reschedule or cancel them when needed
- answer incoming phone calls and respond to emails in a courteous and professional manner
- address patient inquiries, provide information about services, and assist with prescription refill requests
- collect and update patient demographic and insurance information accurately
- verify insurance coverage and ensure necessary documentation is complete
- maintain and update patient records, ensuring accuracy and confidentiality
- organize and file medical documents, test results, and correspondence
- keep the waiting area clean and organized, ensuring patients are comfortable while waiting
- monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
- enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
- work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
- maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
- handle patient concerns and complaints in a professional and empathetic manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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